Lyle Wilson
Klamath Falls,OR
Summary
Highly motivated and committed employee with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring multiple background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Sky Lakes Medical Center
11.2021 - 03.2024
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
Certified Medical Assistant
Klamath Open Door
05.2020 - 09.2021
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Technical Support Representative
Iqor
09.2018 - 11.2019
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing user experience.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Assisted in streamlining internal processes, reducing call wait times and increasing overall efficiency.
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
Chef
SacTown Sports Pub
02.2016 - 08.2017
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
Education
Bachelor of Science - Computer Science And Programming
The Art Institute of Sacramento, Sacramento, CA
Sacramento, CA06.2012
Skills
- HIPAA Compliance
- HTML/Javascript coding
- Electronic Health Records
- Inventory and supply management
- Service support
- Network diagnostics
- Software Installation
- Complaint resolution
- Paperwork Processing
- Consultative Sales
Certification
- CMA - Certified Medical Assistant
Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Certified Medical Assistant
Sky Lakes Medical Center
11.2021 - 03.2024
Certified Medical Assistant
Klamath Open Door
05.2020 - 09.2021
Technical Support Representative
Iqor
09.2018 - 11.2019
Chef
SacTown Sports Pub
02.2016 - 08.2017
Bachelor of Science - Computer Science And Programming
The Art Institute of Sacramento, Sacramento, CA