Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LY HUYNH THU HA

Summary

I am passionate about the hospitality and luxury service industry, with a career path that bridges science and service through strategic learning and international experience. From hands-on agricultural training in Denmark and Norway to working at the Front Desk in the U.S., I’ve cultivated a solid foundation in operations, guest service, and team coordination across multicultural environments. I believe true excellence in hospitality is a blend of strategic execution, wholehearted service, and long-term vision.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Attendant

The Candler Hotel Atlanta, Curio Collection by Hilton
08.2024 - Current
  • Deliver professional front desk service and personalized guest assistance.
  • Resolve guest complaints with a proactive, solution-focused approach.
  • Training for Front Desk Supervisor role focusing on leadership and coordination.

Secretary of Food & Beverages Director

Vinpearl Wonderworld Phu Quoc
12.2023 - 08.2024
  • Translate communications and handle English documentation.
  • Manage calls, messages, appointments, and event organization.
  • Collaborate on menu renovation and conduct skill training with F&B Director.

Seasonal Worker

Skjaergaarden Gartneri A/S
04.2023 - 10.2023
  • Nurture seedlings and ensure care with water and nutrients in greenhouses.
  • Operated and maintained greenhouse equipment to ensure optimal growing conditions.

Agriculture Intern

Bygrowers A/S
07.2021 - 11.2022
  • Prepare seeds, sow and classify plants by quality.
  • Supervise packing and assist in translation and team communication.

Education

Bachelor - Biotechnology

Can Tho University
Can Tho, Viet Nam
01-2019

Skills

  • Problem-Solving and Troubleshooting
  • Time Management and Interpersonal Skills
  • Team Leadership
  • Relationship building

Certification

  • Building Customer Loyalty
  • CRM Basics: Unlock Business Growth through Relationships
  • Leadership Foundations
  • Project Management Foundations
  • Finance Foundations

Languages

English
Professional Working

Timeline

Front Desk Attendant

The Candler Hotel Atlanta, Curio Collection by Hilton
08.2024 - Current

Secretary of Food & Beverages Director

Vinpearl Wonderworld Phu Quoc
12.2023 - 08.2024

Seasonal Worker

Skjaergaarden Gartneri A/S
04.2023 - 10.2023

Agriculture Intern

Bygrowers A/S
07.2021 - 11.2022

Bachelor - Biotechnology

Can Tho University

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