Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Carters Oshkosh
08.2024 - Current
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Area Supervisor
Kohls Department Store
10.2022 - 08.2024
Leading with integrity, honesty and fostering teamwork.
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating
customer needs and satisfactorily resolving issues.
Promoted a positive work environment, fostering teamwork and open communication among staff members.
Provided constructive feedback to team members on their performance, supporting professional development goals.
Oversaw daily operations of the merchandising team, maintaining high performance standards.
Streamlined store layouts for optimal product visibility and increased sales.
Managed inventory levels effectively, reducing stock-outs and overstock situations.
Enhanced visual appeal of displays, resulting in higher customer engagement levels.
Petroleum Laboratory Specialist
US Army
06.2018 - 06.2022
Compiled detailed statistical reports summarizing test results and findings.
Collaborated with other departments within the organization to provide technical support and expertise in areas
related to petroleum analysis.
Maintained accurate records of test results and prepared reports for management review.
Resolved complex technical issues related to sample preparation and data collection and analysis processes.
Analyzed data from lab tests to identify potential problems in production processes or products.
Provided training and mentoring to junior staff members on proper laboratory procedures and techniques.
Education
Associate of Science - Diagnostic Medical Sonopgraphy
Atenas College
Manati, PR
08-2017
Skills
Problem-solving
Customer service
Team building and leadership
Staff supervision
Employee scheduling
Hiring and training
Goals and performance
Business development and planning
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Carters Oshkosh
08.2024 - Current
Area Supervisor
Kohls Department Store
10.2022 - 08.2024
Petroleum Laboratory Specialist
US Army
06.2018 - 06.2022
Associate of Science - Diagnostic Medical Sonopgraphy
Atenas College
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