Lyann Neagle
Summary
At Anthony G. Lendino LLC, I am a certified clinical medical assistant with a track record of success in clinical documentation and patient care coordination. Through efficient multitasking and organization, I enhance patient satisfaction and clinic efficiency, ensuring a secure and welcoming environment for all patients. I am well-known for my compassionate communication and proficiency with EMR/EHR systems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Anthony G. Lendino LLC
04.2018 - Current
- Performed patient intake, including taking vital signs and medical histories.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Conducted EKG tests for patients and monitored heart rate during stress tests.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
Merchandise Associate
TJX Companies
04.2015 - 03.2020
- Transported merchandise to the sales floor and restocked shelves, racks, and bins.Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.Removed damaged, out-of-code, not-in-set, and discontinued items from displays.Answered customer questions regarding store merchandise, department information, and pricing.Greeted, serviced, and thanked all customers.Updated signage and price tags to reflect current sales.Created attractive displays to promote items.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Updated signage and price tags to reflect current sales.
- Created attractive displays to promote items.
- Arranged consistent shelves, bins, and racks at the Farmington location by following established planograms.
Education
High School Diploma -
E.C. Goodwin Technical High School
New Britain, CT06-2016
No Degree - Nursing
Ct State Community Colleges
Farmington, CT05-2028
No Degree - Medical Assistant
Branford Hall Career Institute
Southington, CT12-2017
Skills
- HIPAA compliance
- Electronic health records
- Vital signs measurement
- Medical records management
- Patient relationship management
- Patient scheduling
- Medical terminology
- Effective communication
- Attention to detail
Certification
- CCMA - Certified Clinical Medical Assistant
- CEHRS - Certified Electronic Health Record Specialist
Volunteer work
New Britain Public Library Children's Department - New Britain, CT June 2013 to May 2014
- Supervised children using computers
- Helped children with games/technical issues on computers
- Entertained kids with toys/board games
- Responsible for other miscellaneous tasks assigned by the librarian daily
References
References available upon request.
Timeline
Certified Clinical Medical Assistant
Anthony G. Lendino LLC
04.2018 - Current
Merchandise Associate
TJX Companies
04.2015 - 03.2020
High School Diploma -
E.C. Goodwin Technical High School
No Degree - Nursing
Ct State Community Colleges
No Degree - Medical Assistant
Branford Hall Career Institute
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