Summary
Overview
Work History
Education
Skills
Timeline
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Lyanna Lambert

Houston,Texas

Summary

To obtain an Administrative Clerical/Customer Service position in a field that provides professional growth and advancement. Also, to utilize my customer service experience by delivering high quality techniques in our community. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Cashier/ Customer Service

02.2021 - 05.2023
  • Raising Canes
  • Maintain a safe and healthy area for customers
  • Provide customers with exceptional customer service based on product knowledge
  • Maintain company drive-through standards for quick and fresh food for customers
  • Train new members according to company policy

Door

09.2022 - 12.2022
  • Host
  • Pappasitos
  • Greeting customers in a timely manner
  • Seating customers in designated area
  • Maintain a clean walkway for customers
  • Extra-Curricular Activities
  • Step Team
  • Gamma Phi Alpha
  • Community Service

Elderly Care Assistant

Seven Acres Jewish Senior Care Center
09.2018 - 03.2019
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

High School Diploma -

Ross Shaw Sterling Aviation High
Houston, Texas
06.2022

Skills

  • Basic Math
  • Calm Under Pressure
  • Task Prioritization
  • Organizational Skills
  • Microsoft Office
  • Decision-Making

Timeline

Door

09.2022 - 12.2022

Cashier/ Customer Service

02.2021 - 05.2023

Elderly Care Assistant

Seven Acres Jewish Senior Care Center
09.2018 - 03.2019

High School Diploma -

Ross Shaw Sterling Aviation High

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Lyanna Lambert