Destiny Ponchery
Beaver Meadows,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier/ Customer Service
Weis Markets Inc
Hazleton, Pennsylvania
05.2022 - Current
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered phone calls to assist customers with questions and orders.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Hazleton Area High School
Hazleton, Pennsylvania06-2024
Skills
- Returns processing
- Basic math
- Refund handling
- Cleaning and sanitizing
- Transaction handling
- Credit and cash transactions
- Cash handling
- Cash management
- Payment processing
- Customer service excellence
- Refunds and exchanges
- ID verification
- Customer service
Timeline
Cashier/ Customer Service
Weis Markets Inc
05.2022 - Current
High School Diploma -
Hazleton Area High School