Lyb Mendoza
Orlando,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Tommy Hilfiger
05.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responsible for the best customer experience , training for development of the store staff , leading by example on the selling floor and maintaining the store standards.
- Execute and comply with all company policies and procedures
Amazon
Process Assistant
01.2018 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
General Manager of Operations
Suplimenca C.A.
11.2010 - 11.2017
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
Civil Engineer
Kayson
01.2007 - 09.2010
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Monitored execution of contract work for compliance with design plans and specifications.
- Managed quality assurance and laboratory testing for concreting operations.
- Collaborated with civil technicians to gather project equipment and update maps, drawings, and blueprints.
Education
Bachelor Degree - Civil Engineering
Universidad De Carabobo
Venezuela01.2010
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Teamwork
- Teamwork and Collaboration
- Customer Assistance
- Customer Engagement
- Retail Sales
- Sales expertise
- AutoCAD
- Project Management
- Construction management
- Cost Estimates
- Cost Estimation
- Construction Site Management
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Tommy Hilfiger
05.2022 - Current
Amazon
Process Assistant
01.2018 - 05.2022
General Manager of Operations
Suplimenca C.A.
11.2010 - 11.2017
Civil Engineer
Kayson
01.2007 - 09.2010
Bachelor Degree - Civil Engineering
Universidad De Carabobo
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