Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Lydia Chiazza

Wheeling,WV
Lydia Chiazza

Summary

Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with multitasking and time management abilities.

Dedicated to maintaining customer satisfaction and contributing to company success. History of managing large amounts of inbound calls and sustaining satisfactory relationships with customers.

Overview

14
years of professional experience

Work History

Nini's Treasures
Triadelphia, WV

Store Manager/Buyer Specialist
08.2009 - 10.2023

Job overview

  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock merchandise.
  • Developed strategies to maximize sales and profitability.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Updated POS system with new products and promotional offers.
  • Built and maintained an online shopping platform to generate more revenue.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Provided leadership, insight and mentoring to newly hired employees.
  • Established customer service standards and monitored staff compliance.
  • Provided technical support to customers via telephone, email and chat.
  • Answered customer inquiries regarding product features, pricing and availability.
  • Troubleshot hardware and software issues over the phone or online.

Education

West Liberty University
West Liberty, WV

Bachelor of Science from Business Administration
05.2010

Skills

  • Retail Inventory Management
  • Microsoft Office Proficient
  • Advertising and Marketing
  • Multitasking and Organization
  • Excellent Customer Service
  • Administrative Skills
  • Visual Merchandising
  • Vendor Relations
  • Friendly and Positive
  • Excellent Problem-Solving Skills

References

Meredith Hill, Brighton Collectibles

Phone: 202-744-4624

Karen Wojcik, Nini's Treasures

Phone: 304-281-0066

Timeline

Store Manager/Buyer Specialist

Nini's Treasures
08.2009 - 10.2023

West Liberty University

Bachelor of Science from Business Administration

Similar Profiles

CREATE PROFILE
Lydia Chiazza