Lydia Dawood
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-oriented successful at troubleshooting and handling customer support issues in a timely manner, Well-versed in social media, marketing technology, tools, and trends
Overview
7
7
years of professional experience
1
1
Certification
Work History
Listing Agent
eXp Realty, LLC
01.2023 - Current
- Advertised listings through a variety of mediums including print media, internet sites and social networks.
- Hosted open houses for prospective buyers and their agents.
- Coordinated appointments with potential buyers, sellers and inspectors.
- Provided virtual tours of listed properties using advanced technology tools.
- Responded promptly to inquiries from prospects regarding listed properties.
Laser Technician
Defining Beauty
10.2021 - Current
- Prepared clients for treatments and answered questions to improve comfort level
- Set up rooms, equipment's and stations for clients and restock areas between appointments
- Used advanced equipment to perform aesthetic treatments
- Improved appearance of clients' skin through non-surgical processes.
- Performed routine maintenance on laser equipment to ensure optimal performance.
- Prepared clients for treatments and answered questions to improve comfort level.
Truck Dispatcher
BLUESKY TRANSPORTATION CORP.,
03.2019 - 07.2023
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
laser technician
skin works
02.2019 - 09.2021
- Kept equipment clean and sanitized to protect patients from infection risks
- Helped front desk with appointments, scheduling and product sales
- Completed treatments to remove patients' unwanted hair from different body locations
- Educate clients on skin conditions, treatments and products to grow sales.
- Helped front desk personnel with appointments, scheduling and product sales.
- Kept equipment clean and sanitized to protect patients from infection risks.
sales associate representative
T-Mobile / metro pcs
05.2017 - 01.2020
- Helped customers find specific products, answered questions and offered product advice
- Sold various products by explaining unique features and educating customers on proper usage
- Worked with fellow sales team members to achieve group goals
- Monitored customer order process and addressed customer issues
- Installed, set up and repaired devices and system components
- Removed damaged components, assessed faults and repaired or replaced with new parts.
Education
NMLS Education Class -
OnlineEd
11-2023
Laser technician -
Candela Medical Science. Results. Trust.
02.2019
High school - diploma -
Dimashq School
06.2009
Skills
- Friendly customer service
- Verbal and written communication
- Flexible schedule
- Multi-tasking
- Fluent in Arabic, English, and Assyrian
- Decision making - accountability
- Persuasion and influencing skills
- Reliability
- Adaptability and Flexibility
- Attention to Detail
- Document Verification
Certification
- NMLS # 2546959
Timeline
Listing Agent
eXp Realty, LLC
01.2023 - Current
Laser Technician
Defining Beauty
10.2021 - Current
Truck Dispatcher
BLUESKY TRANSPORTATION CORP.,
03.2019 - 07.2023
laser technician
skin works
02.2019 - 09.2021
sales associate representative
T-Mobile / metro pcs
05.2017 - 01.2020
NMLS Education Class -
OnlineEd
Laser technician -
Candela Medical Science. Results. Trust.
High school - diploma -
Dimashq School
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