Lydia Diaz
Lowell,United States
Summary
Driven by a strong desire to overcome challenges, I have learned to navigate life's struggles and emerge stronger. My determination to succeed keeps me focused on what truly matters. Throughout my journey, I have cultivated humility and a willingness to help others by sharing my experiences, strengths, and hopes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Specialist
Lowell House, Inc.
03.2023 - Current
- Assist Clients with any need that are at Program's discretion
- Nightly supervision to assure clients wellbeing
- Provide a safe and drug free enviroment
Shift Supervisor
KBS - Kellermeyer Bergensons Services, LLC
06.2022 - 06.2023
- Supervise all Employees to perform daily duties
- Supervise and accomplish daily Audits for facility
Recovery Specialist CSS
Casa Esperanza, Inc.
01.2021 - 08.2022
- Taking Care of Patients Needs
IOP Assistant
Stella Maris
09.2016 - 11.2016
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Entry Level - CDCA
Cuyahoga Community College
Cleveland, OH01.2017
GED -
Cuyahoga Community College
Cleveland, OH04.2015
Skills
- Medication Administration
- Community Engagement
- Bilingual Communications
- Nonprofit Organizations
- Crisis Intervention
- Leadership
- Customer Service
- Mental Health First Aid
- Adult CPR
- Certified Food Handler
Certification
- Online CPR/AED and First Aid Combo Course, American Heart Association, 10/01/23, 10/01/25
- Mental Health First Aid, National Council for Mental Wellbeing, 01/01/24, 01/01/27
- Chemical Dependency Professional Board, State of Ohio, 151812
- Certified Chemical Dependency Counselor (CCDC), Substance Abuse and Mental Health Services Administration (SAMHSA)
Honors And Awards
- Mental Health First Aid for Military, Veterans, & their Families, National Council for Mental Wellbeing, 01/01/24
- Mental Health First Aid
Bilingual
Read and write Spanish fluently
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Residential Specialist
Lowell House, Inc.
03.2023 - Current
Shift Supervisor
KBS - Kellermeyer Bergensons Services, LLC
06.2022 - 06.2023
Recovery Specialist CSS
Casa Esperanza, Inc.
01.2021 - 08.2022
IOP Assistant
Stella Maris
09.2016 - 11.2016
Entry Level - CDCA
Cuyahoga Community College
GED -
Cuyahoga Community College
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