Lydia Hoeper
Omro,WI
Summary
Accomplished in delivering exceptional customer service and handling cash with accuracy, as demonstrated at Chilis. Excelled in high-volume environments, leveraging strong multitasking and time management skills. Proven reliability and active listening contribute to positive customer experiences and efficient operations.
Overview
3
3
years of professional experience
Work History
Bartender
Chilis
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Front Desk Receptionist
Oshkosh Tattoo And Good Girl Piercing
08.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server
Applebees
01.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier, Front Desk, and Self-Checkout
Festival Foods
04.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
Pizza@41
08.2022 - 08.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Occupational Therapy Assistant - Medical Assisting
Fox Valley Technical College
Appleton, WI09.2026
High School Diploma -
Omro High School
Omro, WI05.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Active Listening
- Critical Thinking
- Time Management
- Cash Handling
Timeline
Bartender
Chilis
01.2024 - Current
Front Desk Receptionist
Oshkosh Tattoo And Good Girl Piercing
08.2023 - 01.2024
Server
Applebees
01.2023 - 08.2023
Food Service Worker
Pizza@41
08.2022 - 08.2022
Cashier, Front Desk, and Self-Checkout
Festival Foods
04.2021 - 12.2022
Occupational Therapy Assistant - Medical Assisting
Fox Valley Technical College
High School Diploma -
Omro High School