Provide service to 1200+ guests before, during, and after concerts inside the Music Hall and venue
Engage with guests of every age, race, and background during ticketed and private events
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Area Marketing Specialist
Artisanal Brewing Ventures
Cleveland, OH
02.2022 - 01.2024
Develop quarterly event plans for 4 taproom locations across 3 states (OH, PA, WNY)
Execute event planning, vendor coordination, and promotional asset creation for big bet events
Collaborate with management teams to develop discount and promotion schedules reflective of Brand releases
Coordinate community and charitable impact projects and events with 15+ local organizations
Support Social Media Manager in content creation, content planning, and graphics development for accounts totaling 32.6k Instagram followers and 52k Facebook followers
Engage social media followers through private message responses, interactive social media plans, and taproom activations
Bartender
Southern Tier Brewing Co
Cleveland, OH
04.2021 - 02.2022
Promoted from part-time server to full-time bartender in 4 months of working at taproom
Attended to 20 bar seats and table service in a fast-paced downtown environment
Maintained extensive craft beer knowledge and rotating knowledge of 36 drafts and 10+ craft liquors
Assisted Private Events Manager in set up and execution of private event service for weddings, corporate parties, and other private events
Media Coordinator
John Carroll Hockey Team
09.2019 - 05.2021
Designed promotional materials and graphics for use on campus and on social media accounts (Facebook, Twitter, and Instagram @hockeyjcu)
Facilitated gain of 300+ followers and weekly interactions of 1000+ viewers on Instagram
Created and developed team TikTok with following of 32k followers and 939.4k likes (@hockeyjcu)
Planned and oversaw campaign to win the Ohio Hockey Digest ACHA Jersey Tournament 2020 with 1369 votes in final round
Oversaw intern photographer during games and facilitated transfer of content post-game
Communicated with JCU Director of Recreation, Hockey Club President, and team coaches to achieve brand continuity and set marketing goals
Fatima Family Fundraiser Chair
Arrupe Scholars Program
University Heights, Ohio
10.2017 - 02.2020
Solicited cash and in-kind donations from local businesses and individual donors, feeding more than 600 people a weeks’ worth of food
Analyzed pricing options to determine cost-effective and nutritious purchases
Communicated with John Carroll Facilities Department to determine logistics of purchase, drop-off, storage, and boxing of over 6250 non-perishable food items.
Managed 50+ volunteers to box and sort items
Facilitated donation from Swensons Drive-In Restaurants of 250 food truck meals on event day for families and participants
Education
Bachelor of Science - Psychology
John Carroll University
Cleveland, OH
05.2021
Skills
Microsoft Office
Craft Beverage Knowledge
Relationship-Building
Social Media Marketing
Training and Development
Event Planning
Community Interaction
Food and Beverage Service
Affiliations
Pink Boots Society Member 2023, 2024
Ronald McDonald House Pop Tab Palooza Donation Day Participant, 2021 - Current