Summary
Work History
Education
Skills
Timeline
Generic
Lydia Hopkins

Lydia Hopkins

Jackson, MI ,MI

Summary

Adept Certified Medical Assistant with a proven track record at Henry Ford Health, excelling in patient care and HIPAA compliance. Demonstrated ability to improve patient satisfaction through effective communication and clinical skills. Skilled in medical terminology and conflict resolution, ensuring high-quality care and operational efficiency.

Work History

Certified Medical Assistant

Henry Ford Health
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

CSR

Alorica
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Education

Certified Medical Assistant

Premier Medical
Jackson, CA
08.2021

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Vital sign monitoring
  • Sterilization techniques
  • Patient documentation
  • Wound care
  • Patient assessments
  • Inventory and supply management
  • Conflict resolution
  • Medical records management

Timeline

Certified Medical Assistant

Henry Ford Health

CSR

Alorica

Certified Medical Assistant

Premier Medical

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Lydia Hopkins