Lydia Janssen
Sylvan Grove,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
CNA
Heartland Healthcare LLC
Lucas, KS
05.2024 - Current
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted nursing staff with patient assessments, accurately documenting vital signs and health status.
- Implemented infection control protocols, maintaining a clean and safe environment for residents.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents' needs.
Patient Registration Representative
Lincoln County Hospital
Lincoln, KS
09.2023 - 05.2024
- Facilitated patient check-in processes to enhance efficiency and reduce wait times.
- Managed insurance verification and eligibility checks for improved accuracy in patient records.
- Assisted patients in completing registration forms, ensuring compliance with hospital policies.
- Utilized electronic health record (EHR) systems to maintain accurate patient information.
- Gathered demographic and insurance information to register patients for medical appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Personal Banker
Cornerstone Bank
Guide Rock, NE
06.2023 - 08.2023
- Managed daily transactions, ensuring accuracy and compliance with bank policies.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Patient Registration Representative
Smith County Memorial Hospital
Smith Center, KS
07.2021 - 05.2023
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Supported the hospital''s commitment to outstanding patient care by adhering to all policies and procedures related to registration processes.
- Ensured accurate record-keeping by diligently verifying insurance information and obtaining necessary authorizations for services.
- Contributed to patient confidentiality and data security through strict adherence to HIPAA regulations.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
CNA
Wilson Care and Rehabilitation
Wilson, KS
11.2019 - 05.2021
- Supported mobility initiatives, assisting residents with transfers and rehabilitation exercises effectively.
- Monitored patient behavior changes, reporting concerns to nursing staff promptly for timely interventions.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA
Heartland Healthcare LLC
Lucas, KS
10.2018 - 12.2020
- Enhanced quality of life for residents by engaging them in recreational activities tailored to their interests.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Trained new staff on best practices in resident care, promoting teamwork and consistency in service delivery.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA
Good Samaritan Society
Ellsworth, KS
06.2016 - 10.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Administrative Assistant
Heller Chiropractic
Lincoln, KS
05.2014 - 06.2016
- Coordinated patient scheduling and appointments to enhance office efficiency.
- Managed insurance claims processing, ensuring accuracy and timely submissions.
- Developed and maintained filing systems for patient records, improving data retrieval.
- Assisted in the preparation of office correspondence and documentation for patient communications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Bookkeeper
Falcon Service
Sylvan Grove, KS
05.2012 - 01.2016
- Managed accounts payable and receivable processes, ensuring timely and accurate financial transactions.
- Prepared monthly financial statements, reconciling discrepancies to maintain accurate reporting.
- Streamlined bookkeeping procedures, enhancing efficiency in data entry and record-keeping practices.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Education
Associate of Science -
Brown Mackie College
Salina, KS05-2005
Skills
Time management
Patient care
Payment collection
Data entry
Data entry proficiency
HIPAA compliance
Accounting and bookkeeping
Timeline
CNA
Heartland Healthcare LLC
05.2024 - Current
Patient Registration Representative
Lincoln County Hospital
09.2023 - 05.2024
Personal Banker
Cornerstone Bank
06.2023 - 08.2023
Patient Registration Representative
Smith County Memorial Hospital
07.2021 - 05.2023
CNA
Wilson Care and Rehabilitation
11.2019 - 05.2021
CNA
Heartland Healthcare LLC
10.2018 - 12.2020
CNA
Good Samaritan Society
06.2016 - 10.2018
Administrative Assistant
Heller Chiropractic
05.2014 - 06.2016
Bookkeeper
Falcon Service
05.2012 - 01.2016
Associate of Science -
Brown Mackie College