Lydia Miles
Administrative Assistant
Staten Island,N.Y.
Work Preference
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Front Desk Receptionist
Bay Ridge Mazda
Brooklyn, NY
10.2021 - 06.2025
- Greeted customers and answered incoming calls
- Scheduled service appointments
- Updated customer information in X-Time database
- Monitored and tracked vehicle recalls
- Responsible for ordering and organizing office supplies and copiers maintenance
Cashier
Stop & Shop
Staten Island, NY
09.2021 - 05.2024
- Welcomed and assisted customers with purchases and orders
Admin. Assist., Holistic Nursing Program
Pacific College of Oriental Medicine
New York, NY
07.2016 - 12.2020
- Managed faculty calendars and scheduled appointments
- Maintained databases, spreadsheets, and confidential student records
- Organized and maintained student files
- Enter students information in database to verified student credentials
- Responsible for ordering and organizing office supplies
Cashier
Key Food
Staten Island, NY
11.2019 - 06.2020
- Greeted customers and supported order processing with accuracy and courtesy
Disaster Case Manager
Catholic Charities
Brooklyn, NY
05.2013 - 06.2016
- Conducted intakes and assessments for individuals affected by Hurricane Sandy
- Developed individualized recovery plans addressing unmet disaster-related needs
- Provided case management and referrals for supportive services
- Conducted home visits and community outreach
- Participated in Long-Term Recovery Group meetings
- Maintained thorough case records in both paper and electronic formats
Independent Living/Travel Skills Trainer
Cerebral Palsy Association of New York State
07.2011 - 05.2012
Administrative Assistant
New York City College of Technology
07.2011 - 08.2011
Administrative Assistant
New York City College of Technology
07.2005 - 04.2009
Administrative Assistant
Research Foundation of CUNY
04.2009 - 10.2010
Summary
Personable and energetic Administrative Assistant committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Certification
Human Services Board Certified Practitioner (HS-BCP)
Center for Credentialing & Education (CCE)
Certified September 30, 2010 - Expires September 30, 2030
Education
Bachelor of Science - Human Service
New York City College of Technology
Brooklyn, NY 01.2010 - 06.2012
Associate of Applied Science - Human Service
New York City College of Technology
Brooklyn, NY 07.2007 - 12.2010
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Receptionist
Bay Ridge Mazda
10.2021 - 06.2025
Cashier
Stop & Shop
09.2021 - 05.2024
Cashier
Key Food
11.2019 - 06.2020
Admin. Assist., Holistic Nursing Program
Pacific College of Oriental Medicine
07.2016 - 12.2020
Disaster Case Manager
Catholic Charities
05.2013 - 06.2016
Independent Living/Travel Skills Trainer
Cerebral Palsy Association of New York State
07.2011 - 05.2012
Administrative Assistant
New York City College of Technology
07.2011 - 08.2011
Bachelor of Science - Human Service
New York City College of Technology
01.2010 - 06.2012
Administrative Assistant
Research Foundation of CUNY
04.2009 - 10.2010
Associate of Applied Science - Human Service
New York City College of Technology
07.2007 - 12.2010
Administrative Assistant
New York City College of Technology
07.2005 - 04.2009