Lydia Matlock
Crystal River
Summary
Administrative professional with 10+ years of experience in clerical, customer service, dispatching, and operations support roles. Strong in organization, multitasking, and communication. Proven ability to streamline workflows and support efficient business operations.
Known for reliability and adapting to dynamic work environments and new software.
Overview
8
8
years of professional experience
Work History
Dispatcher
Leonard’s Express
Farmington, NY
11.2024 - 03.2026
- Coordinated driver/client communication to improve efficiency
- Managed logistics scheduling and on-time deliveries
- Resolved issues quickly to maintain service standards
Executive Assistant to CEO
Johnny Blue Inc.
Winchester, VA
07.2023 - 10.2024
- Supported daily executive operations
- Managed executive calendars, scheduling meetings, and coordinating travel arrangements efficiently.
- Developed and maintained filing systems to enhance document retrieval and organization.
Data Entry Clerk
Farm Bureau Insurance
Memphis, TN
01.2018 - 06.2023
- Processed insurance claims efficiently, adhering to company policies and timelines for 5 insurance adjusters.
- Entered and updated client information in database, ensuring data accuracy and integrity.
- Managed electronic filing system, enhancing document retrieval and organization.
Education
Associate’s Degree - Culinary Arts
L’Ecole Culinaire
Skills
- Administrative Support
- Scheduling
- Data Entry
- Customer Service
- Microsoft Office
- Communication
- Time Management
- Dispatch software
- Stress tolerance
- Multitasking and organization
Timeline
Dispatcher
Leonard’s Express
11.2024 - 03.2026
Executive Assistant to CEO
Johnny Blue Inc.
07.2023 - 10.2024
Data Entry Clerk
Farm Bureau Insurance
01.2018 - 06.2023
Associate’s Degree - Culinary Arts
L’Ecole Culinaire