Motivated and hardworking individual with a love for making connections and creating satisfying experiences. Lydia is looking to spread positive energy, and has a strong drive to succeed.
Overview
5
5
years of professional experience
Work History
Server
Bonefish Grill
10.2022 - Current
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Cultivated warm relationships with regular customers.
Brought wine selections to tables with appropriate glasses and poured for customers.
Server
Gigglewaters
05.2022 - 10.2022
Elevated customer satisfaction through followup and enthusiastic customer service.
Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Outpost 611
08.2021 - 07.2022
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Tasting Room Specialist
Philip Carter Winery
08.2018 - 08.2019
Created ultimate wine experience by advising guests on wine choices and serving with accuracy and flair.
Communicated with incoming guests to offer assistance and friendly service.
Barista
Starbucks
09.2020 - 08.2023
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Operated cash register, collected payments and provided accurate chance.