Lydia Padilla
Flagstaff,AZ
Summary
Compassionate Direct Care Worker, excelling in providing personal care, behavioral support, and team collaboration. Ability to create goals, track progress, and implement care plans effectively. Strong problem-solving abilities, patience, and attention to detail ensure exceptional support for individuals with diverse needs.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Uber Eats and Door Dash
Flagstaff, Arizona
09.2025 - Current
- Navigate routes utilizing GPS and mobile apps to track orders and manage multiple deliveries at once
- Collaborate with restaurant staff to ensure accurate order preparation
- Communicate with customers to confirm order details, offer substitutions, notify of any delays, and confirm deliveries
- Accept and follow the customers' delivery instructions
- Follow rules for handling alcohol orders, verify customer ID and sobriety before delivery
Direct Care Worker (DCW)
For Your Family Co.
Flagstaff, AZ
07.2023 - Current
- Provide daily care of bathing, dressing, grooming, meal prep, feeding, sanitizing items, maintaining clean and safe spaces for my DDD member
- Teach my DDD member skills, work towards his goals, and write progress notes
- Collaborate with team members to develop goals, track progress, exchange data and important information
- Meetings held face-to-face, Google Meet, or via phone call
- Maintain First Aid, CPR, Fingerprint Clearance, DCW, Article 9, and continuing education
Stay at Home Mom
Self
Flagstaff, AZ
03.2017 - 07.2023
- Cared full time for four children with medical needs and different developmental disabilities
- Organized therapy schedules, specialists appointments, hospital stays, travel, medication and equipment management, applying for programs, developed goals and participated in multiple children's IEP meetings
- Knowledge of AZEIP, AHCCCS, DDD, ALTCS
- Worked on therapies at home to continue each child's progress
- Collaborated with teachers, therapists, doctors, and DDD case managers
- Learned to successfully and professionally advocate for each child's individual needs
Head Cashier/Store Support
Natural Grocers
Tucson, AZ
01.2016 - 03.2017
- Trained, supervised and assisted new cashiers
- Cash register operations, balanced drawers, handled money, solved POS system issues
- Provided excellent customer service, answered phones, resolved complaints, needs and inquiries
- Processed special orders
- Pulled dated product, stocked, cleaned, assisted other departments, assisted in closing duties
- Knowledge of products, codes, prices, sales, and coupons to provide customers with the best customer service possible
Front End Supervisor
Ross Dress For Less
Tucson, AZ
05.2015 - 01.2017
- Trained, supervised, and managed up to five cashiers at once, organized break schedules, assigned registers, balanced drawers, transported cash to back office
- Excellent customer service, resolved customer complaints, inquiries, phone calls, processed discounts, exchanges and refunds
- Attention to detail to prevent loss by identifying missing tags, switched tags, incorrect SKU numbers and incorrectly marked items
- Assisted in closing and opening duties, assisted team members in multiple departments to ensure goals met in a timely manner
Education
Certificate - Direct Care Worker / Article 9
Over the Rainbow Butterfly Garden, Inc
Flagstaff, AZ07.2023
Certificate - CPR and First Aid
HSI / For Your Family Co.
Flagstaff, AZ09.2025
Some College (No Degree) - American Sign Language and Interpreter
Coconino Community College
Flagstaff, AZHigh school diploma - General Studies
Robert A Millikan High School
Long Beach, CA06.2008
Skills
- Personal care and direct support
- Meal preparation and modification
- Goals and progress tracking
- CPR, First Aid Certification, Fingerprint Clearance Card
- Team collaboration
- Problem solving
- Attention to detail
- Care plan management
- Behavioral management, redirection and positive reinforcement
- Multitasking, organization and documentation
Additional Information - Gap Explanation
There is a gap in my work history from March, 2017 through July, 2023 due to having multiple children with significant medical needs and different developmental disabilities. I was a stay at home mom during this time and cared for my four young children during these years. I currently work as a Direct Care Worker for my youngest child with a developmental disability. I am looking for full time employment due to state-related hourly cuts for my current job.
Timeline
Delivery Driver
Uber Eats and Door Dash
09.2025 - Current
Direct Care Worker (DCW)
For Your Family Co.
07.2023 - Current
Stay at Home Mom
Self
03.2017 - 07.2023
Head Cashier/Store Support
Natural Grocers
01.2016 - 03.2017
Front End Supervisor
Ross Dress For Less
05.2015 - 01.2017
Certificate - Direct Care Worker / Article 9
Over the Rainbow Butterfly Garden, Inc
Certificate - CPR and First Aid
HSI / For Your Family Co.
Some College (No Degree) - American Sign Language and Interpreter
Coconino Community College
High school diploma - General Studies
Robert A Millikan High School
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