Lydia Safford
Manchester
Summary
Mission-driven human services leader with experience in personal care, service coordination, employment services, and person-centered support. Proven ability to drive program excellence, empower individuals, and deliver measurable outcomes while ensuring exceptional client support. Committed to advancing the belief that all people can work, fostering dignity and initiative, building strong partnerships, and continuously improving service delivery in alignment with organizational mission and core values.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Career Resource Specialist
Work Opportunities Unlimited
Concord, NH
10.2024 - Current
- Prepared and submitted accurate monthly reports on schedule, ensuring compliance with organizational and regulatory requirements
- Delivered Community Rehabilitation services in partnership with New Hampshire Vocational Rehabilitation to support individuals facing barriers to employment
- Supported clients in developing job skills, resumes, and application materials to obtain meaningful employment
- Business developed to identify potential employers and match clients’ skills with workforce needs
Personal Care Assistant
Alliance Home Healthcare
Hampstead, NH
02.2022 - Current
- Assisted clients with personal care needs, including transfers, toileting, and feeding.
- Operated and drove a wheelchair-accessible van for client transportation.
- Performed household tasks to maintain a safe and comfortable living environment.
- Provided overnight care.
Direct Support Provider
Community Crossroads
Atkinson, NH
10.2022 - 10.2024
- Provided person-centered direct support.
- Supported ADLs, life skills, and community inclusion using prompts and hands-on assistance as needed.
- Promoted independence, goal attainment, and self-advocacy.
- Assisted with household management, including grocery shopping, meal prepping/preparation, cleaning, and organization.
- Implemented and managed individualized schedule to support timely attendance at work, appointments, and community activities.
- Advocated on behalf of the individual during medical appointment, at the workplace, and in community settings.
Personal Care Assistant
Spinney Associates
Pelham, NH
05.2023 - 06.2024
- Assisted with personal care, including transfers, toileting, and feeding.
- Operated and drove a wheelchair-accessible van for client transportation.
- Restocked and organized client care supplies.
PDMS Service Coordinator
Community Crossroads
Atkinson, NH
02.2022 - 09.2022
- Reviewed client budgets
- Assisted clients in developing individualized goals and service plans
- Prepared and submitted Service Agreements for state approval (New Hampshire)
- Participated in weekly and monthly interdisciplinary team meetings.
- Advocated on behalf of clients to support access to services and resources.
Server, Cashier, Barista
Tuscan Market
Salem, NH
05.2018 - 09.2022
- Delivered friendly, efficient customer service in a fast-paced food and retail environment
- Accurately handled cash, credit, and POS transactions
- Took and fulfilled food orders, prepared beverages/food, and ensured timely service.
Education
Bachelor of Science - Theatre
Biola University
La Mirada, CA05-2021
Skills
- Reliability
- Advocacy
- Communication
- Hospitality
- Organization
- Creativity
- Proficiency in Microsoft Apps
Certification
- Policy Partners, Community Crossroads - March 2022
Timeline
Career Resource Specialist
Work Opportunities Unlimited
10.2024 - Current
Personal Care Assistant
Spinney Associates
05.2023 - 06.2024
Direct Support Provider
Community Crossroads
10.2022 - 10.2024
Personal Care Assistant
Alliance Home Healthcare
02.2022 - Current
PDMS Service Coordinator
Community Crossroads
02.2022 - 09.2022
Server, Cashier, Barista
Tuscan Market
05.2018 - 09.2022
Bachelor of Science - Theatre
Biola University