Lydia Serrano

• Accepted cash and credit card payments, issued receipts and provided change.
• Collected payments and provided accurate change.
• Answered customer questions and provided store information.
• Verified customer age requirement for alcohol or tobacco purchases.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
• Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
• Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.

Optimized customer and pet intake protocols, guaranteeing exceptional service delivery.

Verified animals' medications and next appointment dates.

• Greeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Helped customers complete purchases, locate items, and join reward programs.