Lydia Simone
Lee,MA
Summary
Hardworking Waiter with 5 years of experience in food industry and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. Excellent at time management and being able to multitask. Enthusiastic team member who is always ready and willing to work hard and learn more.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Olde Heritage Tavern
Lenox, MA
04.2019 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly while giving my opinions and recommendations for possible upselling opportunities
- Performed basic math calculations when computing bills for customers' meals.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted my customers with a smile on my face and interact with them to ensure the best possible time.
- Multitasking within this position and worked long hours standing while keeping my energy and attitude high.
- Developed a great sense of teamwork from working closely with the kitchen staff, bartenders and other waitors.
Sandwich Artist
SUBWAY®Restaurants
South Kingston , RI
02.2023 - 05.2024
- Greeted customers and provided product knowledge when needed assistance.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, and drinks according to customer orders or company recipes.
- Provided excellent customer service by addressing inquiries promptly and professionally.
Education
Bachelor of Science - Health Studies
University of Rhode Island
Kingston, RI05-2025
High School Diploma -
Lee Middle And High School
Lee, MA06-2021
Skills
- Customer Satisfaction
- Effective Customer Communication
- Passion For Customer Satisfaction
- Customer Engagement
- Excellent Work Ethic
- Sales Abilities
- Tip Certified
Certification
- CITI Certified
- Tip Certified
Affiliations
- Captain of the Varsity Soccer and Basketball team (2020-21)
- Working 10-14 hours a week while being a full time college student
Timeline
Sandwich Artist
SUBWAY®Restaurants
02.2023 - 05.2024
Waitress
Olde Heritage Tavern
04.2019 - Current
Bachelor of Science - Health Studies
University of Rhode Island
High School Diploma -
Lee Middle And High School
Similar Profiles
Croix BelgardCroix Belgard
Bartender at Bill’s Olde TavernBartender at Bill’s Olde Tavern
Sophia CorralSophia Corral
Restaurant Hostess at Olde Dominion TavernRestaurant Hostess at Olde Dominion Tavern
Sofia JamesSofia James
Waitress at Olde Silver TavernWaitress at Olde Silver Tavern
Lukas LoehrLukas Loehr
Permanent Substitute Teacher at Lee Public SchoolsPermanent Substitute Teacher at Lee Public Schools
Ivanka ForfaIvanka Forfa
Supervisor at Under ArmourSupervisor at Under Armour