Summary
Overview
Work History
Education
Skills
References
Timeline
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Lydia Theisen

Sandusky,OH

Summary

Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Cedar Point

Overview

4
4
years of professional experience

Work History

Tour Guide/Customer Service Cashier

Cedar Point Amusement Park
06.2024 - Current
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Built personal relationships with guests to promote positive experiences.
  • Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
  • Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
  • Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Established positive relationships with tour members through fun and engaging conversation.

Online Personal Shopper

Walmart
10.2023 - 05.2024
  • I work in the online delivery pickup department
  • I pick orders that need to be filled
  • I dispense orders into people's cars
  • I answer phone calls.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.

Dog Walker

Country K9 Kennels
06.2022 - 04.2024
  • Walk, feed and water dogs
  • Clean kennels
  • Customer service
  • Medicate dogs when needed.

Cashier

Once Upon A Child-Findlay OH
10.2022 - 02.2023
  • Tag Clothing and toys
  • Checkout customers at register
  • Answer customer's questions about store
  • Sore hangers, check aisles, make sure store is clean
  • Help customers pick up online orders.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Seasonal worker on produce farm

Suter's-Pandora, OH
05.2020 - 07.2022


  • Customer service at produce stands.
  • Planted ground crops between rows of trees and bushes to control weeds and soil temperatures.
  • Removed rocks and prepared soil for planting.
  • Used grease guns and oil cans to lubricate and adjust farm equipment.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.

Barista

Well Grounded Cafe-Ottawa, OH
11.2021 - 01.2022
  • Taking orders in store and drive thru by using cafe's electronic payment method
  • Preparing all drinks including hot, iced, and frozen
  • Cleaning equipment and cafe area upon closing.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

High School Diploma -

Trojan Virtual Academy
05.2024

High School Diploma -

Ottawa Glandorf High School
Ottawa, OH
05.2024

High School Diploma -

Millstream Career Center
Findlay, OH
05.2024

Skills

  • Good with people
  • Fast learner
  • Creative
  • Patient
  • Adaptability
  • ASL(American Sign Language)
  • Guest Relations
  • Group Oversight
  • Arts and culture
  • Tourism Management
  • Social Media

References

Available Upon Request

Timeline

Tour Guide/Customer Service Cashier

Cedar Point Amusement Park
06.2024 - Current

Online Personal Shopper

Walmart
10.2023 - 05.2024

Cashier

Once Upon A Child-Findlay OH
10.2022 - 02.2023

Dog Walker

Country K9 Kennels
06.2022 - 04.2024

Barista

Well Grounded Cafe-Ottawa, OH
11.2021 - 01.2022

Seasonal worker on produce farm

Suter's-Pandora, OH
05.2020 - 07.2022

High School Diploma -

Trojan Virtual Academy

High School Diploma -

Ottawa Glandorf High School

High School Diploma -

Millstream Career Center

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Lydia Theisen