Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Rafael Quesney Perez

Casa Grande,AZ

Summary

Adept Customer Service Representative with a proven track record at LegalShield - One Pre-Paid Way, where I excelled in updating client account details, showcasing my critical thinking and relationship-building skills. Known for being a fast learner and excellent at conflict resolution, I consistently enhance customer satisfaction and streamline data management processes.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

LegalShield - One Pre-Paid Way
08.2024 - 02.2025

Updated account details as required for clients.

Education

Biotechnology - Biotechnology

Cecytes
Obregón City, Mexico
07.2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Conflict resolution
  • Fast learner
  • Good with people

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

LegalShield - One Pre-Paid Way
08.2024 - 02.2025

Biotechnology - Biotechnology

Cecytes
Rafael Quesney Perez