Police Dispatcher
City of Ci Cincinnati
Cincinnati, OH
Lydia Upchurch
Batavia
Summary
Dynamic and detail-oriented professional with experience as a Police Dispatcher at the City of Cincinnati. Proven expertise in emergency response and incident management, utilizing CAD systems to ensure timely dispatch. Exceptional communication skills foster effective coordination among law enforcement and community members, enhancing overall safety and satisfaction. I also just want to say I keep my non verbal autistic great niece half of the week with my nephew her father keeps her the other half she is 8 and have been doin this for 6 years now
Work History
Desk Clerk
Best Western Hotel
- Greeted and assisted guests during check-in and check-out processes, ensuring a welcoming experience.
- Managed reservations using property management system, confirming details with accuracy.
- Resolved guest inquiries and complaints efficiently to enhance customer satisfaction.
- Coordinated housekeeping requests to maintain room readiness for incoming guests.
Merchandiser
Premium Retail Services Inc
- Monitored emergency calls, assessing urgency and dispatching appropriate units efficiently.
- Coordinated communication between law enforcement, emergency services, and community members effectively.
- Utilized CAD systems to track incident status and ensure timely response from responders.
- Documented calls accurately, maintaining clear records for future reference and analysis.
Education
GED -
Withrow Hogh School
Cincinnati, OHSkills
- Emergency response
- Incident management
- CAD system operation
- Communication coordination
Additional Information
Just wanted to share i help my nephew take care of my 8yo autistic non verbal great niece we each keep her half the week and I have been doing this for 6 years since she was 2yo a d I take her to all her therapies ansd dr appts
Timeline
Police Dispatcher
City of Ci Cincinnati
Desk Clerk
Best Western Hotel
Merchandiser
Premium Retail Services Inc
GED -
Withrow Hogh School