Lydia Welsh
Lafayette,LA
Summary
Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Financial Relationship Specialist
Regions Bank
Lafayette, LA
07.2012 - Current
- Performed due diligence and valuation processes.
- Provides a consistent optimal customer experience, primarily handling customers' transactional needs, including but not limited to processing teller transactions such as deposits, withdrawals, payments, and balancing.
- Works to create and establish relationships with customers, remaining well-informed about the customer's relationship with the bank
- Ensures safe and sound banking practices, including adherence to all applicable laws and regulations.
- Answer current customers and non customer questions via telephone.
- Meeting or exceeds all monthly and quarterly goals set by company.
Hotel Front Desk Supervisor
Sleep Inn Hotel
2033 US-90, Berwick, LA
01.2009 - 06.2012
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Resolved service-related problems and documented actions in system.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Education
Associate of Business Administration - Business Administration
University of Arizona Global Campus
Tucson, AZ03.2024
Skills
- Account Performance Reviews
- Cash Reconciliation
- Financial Knowledge
- Cash Management Strategies
- Customer Transactions
Timeline
Financial Relationship Specialist
Regions Bank
07.2012 - Current
Hotel Front Desk Supervisor
Sleep Inn Hotel
01.2009 - 06.2012
Associate of Business Administration - Business Administration
University of Arizona Global Campus
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