Lydia Worth
Newfane,NY
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 2 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets and documents. Exceptional organizational and time-management skills with experience in high-stress/ high-volume environment. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective conflict resolution skills.
Overview
3
3
years of professional experience
Work History
Secretary/Front Office Assistant
Barker School
Barker, NY
06.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Screened visitors and issued badges to maintain safety and security.
Focus on school (College)
Niagara Falls, NY
01.2022 - 03.2024
Took a break to focus on my first two years of college, once I got into the swing of things I returned to work. I did do some off-record work during my break for a friend of mine, he owns a business and I went in once a week to do his billing and other clerical duties he needed assistance with.
Sales Associate
Tattered Tulip
Lockport, NY
08.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Newfane Pharmacy
Newfane, NY
04.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
BBA - Financial Accounting
Southern New Hampshire University
Hooksett, NH08.2026
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Schedule Management
- Complex Problem-Solving
- Multi-Line Phone Systems
- Spreadsheet Management
Timeline
Secretary/Front Office Assistant
Barker School
06.2024 - Current
Sales Associate
Tattered Tulip
08.2022 - 12.2022
Sales Associate
Newfane Pharmacy
04.2022 - 08.2022
Focus on school (College)
01.2022 - 03.2024
BBA - Financial Accounting
Southern New Hampshire University