Anna Egan
Summary
Dynamic and results-oriented professional with a stellar record in customer relations and cash management, cultivated through hands-on experience at Costco and multiple educational institutions. Adept at leading teams with a steadfast work ethic and unshakeable integrity, consistently elevating client satisfaction and optimizing operational workflows. Possesses a unique blend of empathy and professionalism, ensuring exceptional service delivery in high-pressure settings.
Overview
10
10
years of professional experience
Work History
Cashier/Front End
Costco
10.2019 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Instructional Paraprofessional
Indian Hills High School
09.2019 - 07.2021
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Receptionist/Cashier Team Lead
Precision Chrysler, Jeep, Dodge, Ram, Dealership
01.2018 - 01.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Instructional Paraprofessional
Shepard School
01.2016 - 09.2019
- Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
- Provided support during classes, group lessons, and classroom activities.
- Supported students during small group instruction, reinforcing concepts taught by the lead teacher.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Substitute Teacher
West Milford Board Of Education
01.2014 - 01.2016
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Education
Bachelor of Science - Economics
Economic University of Bratislava
Bratislava, Slovakia07.1993
Skills
- Work Ethic and Integrity
- Cash handling expertise
- Reliability and punctuality
- Customer Relations
- Professionalism and Courtesy
- Patience and Empathy
- Team Leadership
Languages
Slovak
Native or Bilingual
Timeline
Cashier/Front End
Costco
10.2019 - Current
Instructional Paraprofessional
Indian Hills High School
09.2019 - 07.2021
Receptionist/Cashier Team Lead
Precision Chrysler, Jeep, Dodge, Ram, Dealership
01.2018 - 01.2019
Instructional Paraprofessional
Shepard School
01.2016 - 09.2019
Substitute Teacher
West Milford Board Of Education
01.2014 - 01.2016
Bachelor of Science - Economics
Economic University of Bratislava