Lydia Jane Manry

• Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
• Increased guest satisfaction by being engaging with guests, problem solving their concerns, and offering tailored recommendations to address needs.
• Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
• Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
• Trained new personnel regarding company operations, policies and services.
• Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.

• Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
• Reduced wait times for customers by quickly and accurately bagging groceries.
• Collected carts from parking lot and designated return locations.
• Retrieved items for customers and verified prices.
• Ensured proper handling of fragile items to minimize breakages and complaints.
• Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.

• Maintaining the quality of the golf club, by: operating golf carts, cleaning golf carts, cleaning golf balls, cleaning bathrooms, emptying trash bins, setting up golf tees, watering plants; in an efficient and timely manner.