Lyla Davis
Milledgeville,GA
Summary
Detail-oriented and adaptable spa professional with experience in client service and esthetician operations. Results-driven Team Leader known for strong teamwork and problem-solving skills, contributing to increased customer satisfaction and operational efficiency.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Front Desk Receptionist
Athens Technical College Esthetician Program
07.2025 - 07.2026
- Managed front desk operations, ensuring efficient appointment scheduling and client check-ins.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of client files and appointment logs for esthetician services.
- Coordinated communication between clients and instructors, enhancing program workflow.
Spa Manager
Athens Technical College Esthetician Program
07.2025 - 07.2026
- Managed daily operations of esthetician program, ensuring compliance with industry standards and regulations.
- Oversaw inventory management, optimizing product selection to meet client needs and improve profitability.
- Led team meetings to address performance goals, share best practices, and foster collaboration among staff.
Spa Assistant
Athens Technical College Esthetician Program
07.2025 - 07.2026
- Assisted in daily operations of esthetician services, ensuring a welcoming environment for clients.
- Managed appointment scheduling and client communications, enhancing overall customer experience.
- Supported estheticians with skincare treatments, demonstrating knowledge of various techniques and products.
- Maintained cleanliness and organization of treatment rooms and equipment, promoting hygiene standards.
Student Esthetician
Athens Technical College Esthetician Program
07.2025 - 07.2026
- Administered facials and skin treatments according to client needs and preferences.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Educated clients on skincare routines and product recommendations for optimal results.
- Collaborated with instructors to refine techniques and improve service delivery efficiency.
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Demonstrated exceptional time management skills by consistently completing treatments within the allotted timeframe without compromising client experience.
Team Leader
Window Wizardz
03.2020 - 08.2026
- Led team in daily operations, ensuring adherence to quality standards and efficiency protocols.
- Trained and mentored new employees, enhancing skill development and team performance.
- Implemented process improvements that reduced operational delays and increased workflow efficiency.
- Coordinated scheduling and resource allocation to optimize labor productivity across projects.
- Fostered a culture of safety by enforcing compliance with safety regulations and best practices.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Esthetician License - Esthetician
Athens Technical College
Athens, GA05-2026
BBA - Management
Georgia College And State University
Milledgeville, GA05-2025
High School Diploma -
Gatewood
Eatonton, GA05-2021
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Spa operations
- Skin analysis proficiency
- Microdermabrasion techniques
- Client service management
- Health and safety regulations
- Waxing and hair removal
- Facial treatments expertise
- Chemical peels
- Makeup application
Certification
- Pro Pen FDA Cleared, Dermalogica - February 2026
- Touch Therapy: Pressure Point, Dermalogica - February 2026
- Pro Power Peel, Dermalogica - February 2026
- Dermalogica Pro Services, Dermalogica - February 2026
Timeline
Front Desk Receptionist
Athens Technical College Esthetician Program
07.2025 - 07.2026
Spa Manager
Athens Technical College Esthetician Program
07.2025 - 07.2026
Spa Assistant
Athens Technical College Esthetician Program
07.2025 - 07.2026
Student Esthetician
Athens Technical College Esthetician Program
07.2025 - 07.2026
Team Leader
Window Wizardz
03.2020 - 08.2026
Esthetician License - Esthetician
Athens Technical College
BBA - Management
Georgia College And State University
High School Diploma -
Gatewood