Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lylah Stafford

Surprise,AZ

Summary

Experienced assistant manager recognized for strong organizational skills and effective team collaboration. Committed to fostering a positive work environment while enhancing customer service and driving operational success.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Robeks Fresh Juices & Smoothies
Goodyear, Arizona
02.2023 - 07.2025
  • Managed daily operations to ensure efficient store functionality.
  • Assisted in training new staff on customer service standards.
  • Coordinated inventory management and product ordering processes.
  • Developed promotional displays to enhance product visibility.
  • Oversaw cash handling procedures and ensured accuracy in transactions.
  • Resolved customer inquiries and complaints effectively and promptly.
  • Implemented health and safety guidelines for food preparation areas.
  • Collaborated with team members to maintain a clean and organized workspace.

Trainer

Freddys Frozen Custard
Litchfield Park, Arizona
01.2022 - 01.2023
  • Evaluated training effectiveness through feedback and assessments.
  • Implemented best practices for engaging adult learners in various settings.
  • Collaborated with department heads to tailor training to specific needs.
  • Maintained accurate records of training sessions and participant progress.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.

Education

Associate of Science - Speech Therapy

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2026

Skills

  • Patient assessment
  • Communication techniques
  • Team collaboration
  • Customer service
  • Inventory management
  • Employee training
  • Problem resolution
  • Time management
  • Staff supervision
  • Team motivation
  • Customer rapport

Accomplishments

  • Maintained president's honor list throughout school
  • Currently have a full ride scholarship to my college
  • Active member of Estrella Mountains honors Society
  • In high school participated in swim and FFA and I'm still active within them
  • Earned college credits in high school while graduating a year early

Timeline

Assistant Manager

Robeks Fresh Juices & Smoothies
02.2023 - 07.2025

Trainer

Freddys Frozen Custard
01.2022 - 01.2023

Associate of Science - Speech Therapy

Maricopa Community Colleges, Estrella Mountain Community College

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