- Knitting and Crocheting
- Graphic Design
- I like working with my hands and fixing things
- Gym Workouts
- Auto Repair/Restoration
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Video Game Design
Lyle Hart
Gering,NE
Summary
Developed essential caregiving and communication skills in supportive environment, seeking to transition into new field. Extensive experience in fostering nurturing atmosphere and ensuring well-being of individuals. Committed to applying these transferrable skills in new role.
Overview
5
5
years of professional experience
Work History
Certified Parts Specialist
O'Reilly Auto Parts
09.2024 - Current
- Improved customer satisfaction by providing timely and accurate parts identification and delivery services.
- Expedited order processing times by utilizing efficient data entry techniques and software applications.
- Reduced return rates through meticulous attention to detail when fulfilling orders, minimizing costly errors.
- Expanded client base with excellent customer service skills, fostering long-term relationships with clients.
- Streamlined inventory management for optimal efficiency, implementing organizational systems and tracking tools.
- Fostered a positive work culture within the team, leading by example and promoting open communication among colleagues.
- Enhanced team performance through ongoing training on industry best practices, new products, and technologies.
- Increased sales revenue by upselling related parts and accessories to customers during transactions.
- Continuously improved knowledge of industry advancements through ongoing professional development and training opportunities.
- Conducted regular inventory audits to maintain accurate stock levels, identify discrepancies, and minimize shrinkage loss.
- Provided technical support to customers regarding part installation or troubleshooting advice as needed.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
Daycare Teacher
Care-A-Lot Childcare Center
12.2019 - 01.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Education
High School Diploma -
Scottsbluff High School
Scottsbluff, NE05-2022
Skills
- Inventory management
- Customer service
- Technical support
- Safety compliance
- Problem solving
- Parts identification
- Team collaboration
- Clean driving record
- Teamwork and collaboration
- Time management
- Reliability
- Active listening
Interests
Timeline
Certified Parts Specialist
O'Reilly Auto Parts
09.2024 - Current
Daycare Teacher
Care-A-Lot Childcare Center
12.2019 - 01.2021
High School Diploma -
Scottsbluff High School
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