LYLE R. RHOTEN, JR
Omaha,NE
Summary
Dynamic, results-driven professional with a robust background in administration and project management, complemented by exceptional problem-solving and decision-making skills. Proven ability to enhance quality procedures while fostering effective communication in diverse environments. Committed to maintaining a safe and productive workplace, eager to contribute to a growth-oriented company that values innovation and collaboration. Prepared to leverage expertise to drive organizational success and support team objectives.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Residential/ Commercial sales
Quality Fence
05.2025 - 11.2025
- Analyzed project specifications to create accurate cost estimates and budgets.
- Prepared detailed material take-offs for construction projects using estimating software.
- Identified common customer issues and suggested improvements for operational efficiency.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Site Supervisor
Elite Luxury Pool and Landscaping
11.2023 - 04.2025
- Supervised daily site operations to ensure project timelines and quality standards were met.
- Established strong client relationships through effective communication and responsiveness to project needs.
- Maintained records and logs of work performed and materials and equipment used.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Service Manager
Love’s Speedco
12.2021 - 11.2023
- Led service team to ensure timely and efficient customer support.
- Managed inventory levels to optimize resource allocation and minimize waste.
- Analyzed customer feedback to identify areas for improvement in service quality.
- Resolved customer complaints in professional and timely manner.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Customer Service Representative
Uber/Lyft
03.2019 - 12.2021
- Navigated complex city routes to ensure timely passenger pickups and drop-offs.
- Provided exceptional customer service, maintaining high satisfaction ratings throughout rides.
- Managed vehicle maintenance, ensuring optimal performance and safety standards.
- Leveraged mobile applications for efficient route planning and real-time traffic updates.
- Implemented strategies to enhance passenger experience, resulting in positive feedback and repeat business.
Service Supervisor
Larue Coffee and Roastery
07.2016 - 03.2019
- Oversaw 1.2 million dollar inventory including ordering new equipment, new parts and remanufactured equipment as needed while controlling spending.
- Optimize workflow for Shipping, Receiving, Order-fill and Inventory control as needed.
- Monitor daily shop operations, safety management, and dispatch service calls for repair of customer loaned equipment.
- Create cost expense sheets to set equipment pricing for field sales.
- Set new policies and procedures.
Owner/Operator
LR’s Home Remodeling Service
06.2000 - 01.2016
- Self- Proprietor.
- All types of home remodeling consisting of Framing, Siding, roofing, Windows and Doors, Decks, Drywall, Flooring, Plumbing, Electrical, and more.
- Led remodeling projects from concept to completion, ensuring high-quality finishes and client satisfaction.
- Enhanced customer relationships through effective communication and tailored design solutions.
- Conducted site assessments to evaluate structural integrity and determine renovation feasibility for clients.
- Enhanced property values for clients by executing professional remodels of kitchens, bathrooms, and living spaces.
- Used variety of hand and power tools to complete tasks.
- Provided outstanding customer service by addressing client concerns promptly and maintaining open lines of communication throughout each remodeling project.
Maintenance Repairman
Eaton/Vickers Inc.
10.1996 - 11.2000
- Conducted routine maintenance on hydraulic systems and equipment to ensure optimal performance.
- Diagnosed mechanical issues and implemented effective repair solutions to minimize downtime.
- Assisted with preventative maintenance schedules for machinery, reducing emergency repairs and improving reliability.
- Improved workplace safety by identifying potential hazards and implementing corrective measures.
- Maintained accurate records of all completed work orders, ensuring proper documentation for future reference.
Machine Operator
Eaton/Vickers Inc
01.1994 - 10.1996
- Operated precision machinery to produce hydraulic components, ensuring adherence to quality standards.
- Monitored equipment performance, identifying and troubleshooting mechanical issues efficiently.
- Conducted routine maintenance on machinery, minimizing downtime and enhancing operational efficiency.
- Trained junior operators on safe handling procedures and equipment operation best practices.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Painter Fabricator
Spencer Fiberglass
01.1989 - 01.1992
- Conducted molding, tool & die, and paint operations for 3 years.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Conducted detailed surface preparation and finishing techniques for fiberglass applications.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
Education
Associate of Arts - Commercial Arts
University of Nebraska Kearney
Kearney, NEAssociate of Applied Science - Automotive Technology
Metropolitan Community College
Omaha, NEAssociate of Applied Science - Drafting and Design for Manufacturing
Metropolitan Community College
Omaha, NE01.2003
Skills
- Results-driven
- Team leadership
- Service excellence
- Technical troubleshooting expertise
- Equipment maintenance
- Preventive Maintenance
- Heavy equipment repair
- Mechanical systems
- Welding and fabrication
- Residential construction expertise
- Proficient in hand tools
Certification
- Automotive Technician Assistant (ATTCC)
- Automotive under-vehicle specialist (ATVCC)
- Certificate of achievement automotive maintenance and light repair technician
- 609 AC Automotive refrigeration certification
Timeline
Residential/ Commercial sales
Quality Fence
05.2025 - 11.2025
Site Supervisor
Elite Luxury Pool and Landscaping
11.2023 - 04.2025
Service Manager
Love’s Speedco
12.2021 - 11.2023
Customer Service Representative
Uber/Lyft
03.2019 - 12.2021
Service Supervisor
Larue Coffee and Roastery
07.2016 - 03.2019
Owner/Operator
LR’s Home Remodeling Service
06.2000 - 01.2016
Maintenance Repairman
Eaton/Vickers Inc.
10.1996 - 11.2000
Machine Operator
Eaton/Vickers Inc
01.1994 - 10.1996
Painter Fabricator
Spencer Fiberglass
01.1989 - 01.1992
Associate of Arts - Commercial Arts
University of Nebraska Kearney
Associate of Applied Science - Automotive Technology
Metropolitan Community College
Associate of Applied Science - Drafting and Design for Manufacturing
Metropolitan Community College