LYNAE ANDRADE
Albuquerque,NM
Summary
Resourceful and experienced worker offering expertise in customer service and Student needs. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, helping others with words of advise, Currently residing in Albuquerque and available for consideration.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
APS
03.2024 - Current
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles, Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior, Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills, Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities
Associate Banker
BMO Bank Of Montreal
Albuquerque, NM
09.2023 - 03.2024
- Balanced teller drawers and ATM cash, Opened, closed, and updated accounts for customers, Completed highly accurate, high-volume money counts via both manual and machine-driven approaches, Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse
Bank Teller
Bank Of The West
Albuquerque, NM
08.2022 - 09.2023
- Logged cashier's checks and other transactions to maintain accurate account records, Counted and packaged currency and coins, Answered telephone inquiries on checking and savings accounts, loans, and lines of credit, Disbursed cash and checks accurately while maintaining security of cash drawers, Processed customer transactions promptly, minimizing wait times, Served as primary point of contact for customers, providing assistance with account maintenance and transactions, Provided customer records, account statements and copies of checks, Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow, Followed up on customer complaints and provided solutions to enhance customer satisfaction, Assisted customers with compromised debit cards and issued new credentials, Educated customers on use of banking website and mobile apps, Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates, Assisted with training of new tellers on policies and procedures
Secretary's Assistant
Reflective Auto Collision
Albuquerque, NM
06.2019 - 07.2022
- Printing Materials, Giving advice, Supply Inventory Control, Communication, Preparing for work ethic, Helping others, Communicated with customers via phone and email to confirm deliveries and respond to inquiries, Responded to inquiries from callers seeking information, Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, Kept reception area clean and neat to give visitors positive first impression, Communicated with customers via phone and email to confirm deliveries and respond to inquiries, Created and updated physical records and digital files to maintain current, accurate, and compliant documentation, Assisted coworkers and staff members with special tasks on daily basis, Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail, Prepared mail and packages for shipment, pickup, and courier services to expedite delivery
Education
Bachelor of Science - Sociology
University of New Mexico
Albuquerque, NM05.2023
High School Diploma -
Rio Grande High School
05.2019
Skills
- Office Meetings
- Running Errands
- Helping others with school work
- Customer Service
- Paperwork and Documentation
- Information Organization
- Lesson Planning
- Analytical Skills
- Special Education
Additional Information
Hobby's:
Shopping and Organizing, I like to keep myself busy on my free time. In High School I took 2 years of peer Buddies Witch is helping lower functioning students with their school work and being a role model for them. I played Softball since I was 5 years old and my senior year in high school was my last year of it, but I continued to play with slow pitch teams. I also played Volleyball 2 years in high school just to be more active and in shape. I also got involved in school activities to keep busy I also won prom queen and overall just enjoyed high school, college was a wonderful experience and I was grateful that I got to go and get a BA.
References:
Porfie Maldonado, (505) 417- 6569, Reflectiveauto@hotmail.com
Angelica Quintana, (505) 376-0148, angelica.maldonado@aps.edu
Janet Delgado, (505)228-7245, Janet.Delgado@aps.edu
Theresa Kelly, 1(800) 791-5895, theresa.kelly@kellyservices.com
Timeline
Substitute Teacher
APS
03.2024 - Current
Associate Banker
BMO Bank Of Montreal
09.2023 - 03.2024
Bank Teller
Bank Of The West
08.2022 - 09.2023
Secretary's Assistant
Reflective Auto Collision
06.2019 - 07.2022
Bachelor of Science - Sociology
University of New Mexico
High School Diploma -
Rio Grande High School