Lynae Flomo
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Organized and experienced in business and team management. Proactively addresses and solves problems with operations to maximize profits. Great at resolving conflicts and developing new service strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Salon Owner
Self Employed
05.2010 - Current
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events
- Maintained daily, monthly, and quarterly records of costs and revenue
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations
- Maintained detailed client records to track preferences, providing personalized experiences during each visit
Patient Care Technician
DaVita
05.2019 - 06.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary
- Enhanced patient satisfaction by providing compassionate and attentive care
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery
- Maintained clean and safe environment to promote patient safety and comfort
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications
- Documented patient information and care activities in electronic health records
Paratransit Driver
American Medical Response
03.2017 - 08.2018
- Company Overview: AMR
- Maintained full understanding of local roads and traffic patterns
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance
- Worked different route every day based on changing passenger locations and destinations
- Managed challenging behavior from passengers professionally while maintaining a calm demeanor under stress
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers
- Boosted customer satisfaction through professional communication, courteous service, and prompt assistance in resolving issues or concerns
- Provided emergency assistance when required by following established protocols for medical situations or accidents involving the paratransit vehicle or passengers
- AMR
Pharmacy Technician
Walgreens
09.2016 - 12.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Stocked, labeled, and inventoried medication to keep accurate records
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Counted and labeled prescriptions with correct item and quantity
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Education
Business -
Community College of Philadelphia
Philadelphia, PA06.2016
Pharmacy Technician - Pharmacology
Job Corps Life And Science Institute
Philadelphia, PA06.2016
Diploma - Cosmetology
Mercy Vocational High School
Philadelphia, PA06.2012
Skills
- Customer Service
- Time Management
- Problem Solving
- Staff management
- Business growth and retention
- Planning and execution
- Supervisory Abilities
- Team Player
- Communication
Certification
- Pharmacy Technician Certification
- Cosmetology License
Timeline
Patient Care Technician
DaVita
05.2019 - 06.2021
Paratransit Driver
American Medical Response
03.2017 - 08.2018
Pharmacy Technician
Walgreens
09.2016 - 12.2016
Salon Owner
Self Employed
05.2010 - Current
Pharmacy Technician - Pharmacology
Job Corps Life And Science Institute
Diploma - Cosmetology
Mercy Vocational High School
Business -
Community College of Philadelphia
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