Hi, I’m
LYNDA SOMMERVILLE
Washington,MI
Summary
Forward-thinking HR executive with record of achievements in leveraging strategic leadership and innovative HR solutions to navigate complex HR challenges, aligning people strategies with corporate objectives. Recognized for expertise in change management, workforce planning, and leadership development. Innately uplifting performance management, talent acquisition, and employee relations methodologies with a proven track record of enhancing compliance, retention, and satisfaction. Highly-focused and ambitious human resources manager bringing several years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key hr functions, spanning employee hiring, training, development and retention-promoting relationship building.
Overview
17
years of professional experience
Work History
Interior Logic GroupRemote, MI
DIRECTOR-HUMAN RESOURCE
01.2023 - 01.2024
Job overview
- Pioneer strategies and policies in alignment with corporate directives, mandates, and market trends while enhancing workforce efficiency
- Conducts detailed assessments of skill requisites, workforce configurations, and corporate objectives, devising tailored engagement tactics, recruitment methodologies, and performance enhancement strategies to bridge competency gaps and drive strategic outcomes
- Develops and nurtures strategic alliances with corporate leaders, as catalyst for organizational transformation, advocate for staff, and HR consultant for workforce exceeding 1k individuals
- Executes predictive index productivity framework and optimized internal recruitment procedures, facilitating seamless integration of employee proficiencies with job requirements to bolster organizational productivity
- Cultivates partnerships with executives, boosting business metrics and fostering accelerated organizational expansion through collaborative HR initiatives and strategic interventions
- Increased overall engagement participation by 22% and boosted overall engagement score by 6% in less than 6 months by instituting engagement strategies
- Slashed turnover from 31% YOY to less than 3% YTD by utilizing HR data analytics and identifying $2.1M cost of turnover
Kelly Services World HeadquartersTroy, Michigan
DIRECTOR HUMAN RESOURCE – EDUCATION
01.2018 - 01.2023
Job overview
- Ensured compliance with federal, state, and local laws and regulations while maintaining consistency with company policies and procedures, mitigating legal risks, and fostering culture of integrity
- Designed talent succession plans, fostering top performer identification, leading to enhanced career pathing, promotions and backfills
- Facilitated workforce adjustments to align with business objectives and minimize disruption
- Standardized group compensation structures to mitigate disparities, leading to enhancing employee satisfaction and resolving compensation inequities
- Optimized hiring processes and reduced time to hire by 20% by revamping hiring processes in collaboration with business leads and talent acquisition
- Achieved 12% increase in employee engagement and 8% reduction in voluntary turnover over 3-year period by utilizing analytics to drive informed decision-making, fostering culture of accountability and high performance
- Advised and supported business leaders in executing global talent management strategies, driving organizational design, and leading change initiatives that steered employer branding through differentiation
- Aligned leadership and people strategies with business objectives that streamlined cross-functional collaboration and effective delivery of people processes and initiatives for 700+ personnel
- Implemented strategies for organizational improvement by conducting 152 investigations and providing trends reporting
- Enhanced operational efficiency and generated cost savings of $2M through strategic reorganizations
Kelly Services World HeadquartersTroy, Michigan
DIRECTOR-HUMAN RESOURCE OCG, INDUSTRIAL AND PROFESSIONAL
01.2011 - 01.2018
Job overview
- Spearheaded workforce planning initiatives, enabling identification and onboarding of critical talent to meet future business needs
- Provided consultation to managers on various HR matters spanning across recruitment, benefits, policies, and compliance
- Facilitated talent review summits to identify and develop top talent, fostering organizational alignment and addressing talent gaps
- Captured $1.8 M annualized savings and increased productivity through reduction of 20 FTEs in support function and leveraging restructuring opportunities
- Designed reward and recognition programs for a workforce of 1500 employees to promote growth and enhance employee satisfaction, contributing to positive organizational culture
- Achieved consistency in global workforce management and reduced business risk for over 500 employees through coaching corporate and field leaders on company's people strategy
- Partnered with business leaders to conduct employee investigations, providing actionable recommendations to address issues and improve organizational effectiveness while recommending adjustments to compensation / incentive plans
Convergys CorporationRemote, Michigan
SENIOR EMPLOYEE RELATIONS MANAGER
01.2007 - 01.2011
Job overview
- Implemented employee relations framework, which significantly decreased grievances filed and streamlined resolution process
- Led administration and management of recruiting and all HR & employee relations functions for 500 on-site employees in contact center environment and 500 work-at-home agents across Canada and the US
- Overhauled conflict resolution procedures to decline unresolved disputes and foster harmonious work environment
Education
Central Michigan University
MA from Interpersonal & Public Relation
Central Michigan University
BA from Psychology & Interpersonal & Public Communication
Skills
- Global HR Strategy Development
- Process Transformation
- HR Analytics Proficiency
- Employee Engagement
- Diversity and Inclusion
- Compensation Strategy Development
- Succession and Retention Planning
- Leadership Development
- Performance Management
- Total Rewards
Availability
See my work availability
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morning
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionTeam Building / Company Retreats401k matchStock Options / Equity / Profit SharingTimeline
DIRECTOR-HUMAN RESOURCE
Interior Logic Group
01.2023 - 01.2024
DIRECTOR HUMAN RESOURCE – EDUCATION
Kelly Services World Headquarters
01.2018 - 01.2023
DIRECTOR-HUMAN RESOURCE OCG, INDUSTRIAL AND PROFESSIONAL
Kelly Services World Headquarters
01.2011 - 01.2018
SENIOR EMPLOYEE RELATIONS MANAGER
Convergys Corporation
01.2007 - 01.2011
Central Michigan University
MA from Interpersonal & Public Relation
Central Michigan University
BA from Psychology & Interpersonal & Public Communication
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