Lynda Upchurch
Louisville,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
52
52
years of professional experience
Work History
Lead Phlebotomist
UofL Health Jewish
09.1977 - Current
- Reviewed patient records for accuracy and completeness.
- Centrifuged blood samples as outlined in clinical protocols.
- Promoted mission, vision, and values of organization and trained new clinical staff in processing/phlebotomy procedures.
- Packaged and shipped specimens to Reference Lab daily.
- Assisted in training and onboarding new phlebotomists.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
Clerk/Specimen Processing Specialist
Quest Diagnostics
01.1972 - 09.1977
- Interacted with customers by phone, email, or in-person to provide information.
- Processed documents and materials to disseminate information to appropriate parties.
- Produced high-quality communications for internal and external use.
Education
Associate - Medical Assisting
Spencerian College - Louisville
Louisville, KY09.1972
Skills
- Sample and Specimen Collection
- Health Education
- Venipuncture
- Patient Confidentiality
- Specimen Labeling Procedures
- Specimen Preparation
Accomplishments
- Collaborated with Physicians/Nurses and Trager Transplant Dept in the development of better Cerner Lab ordering
- Educated countless phlebotomy students on desk/processing.
- Oversaw team of 10+ phlebotomists in AM lab collection over 850 samples daily.
- Won "Bee Award" award in 2023.
Timeline
Lead Phlebotomist
UofL Health Jewish
09.1977 - Current
Clerk/Specimen Processing Specialist
Quest Diagnostics
01.1972 - 09.1977
Associate - Medical Assisting
Spencerian College - Louisville