Dedicated Patient Registration Clerk with a proven track record at Beaumont Hospital, Royal Oak, adept in insurance verification and maintaining patient confidentiality. Excelled in streamlining electronic recordkeeping, enhancing data accuracy by 30%. Known for exceptional organizational skills and a professional demeanor, consistently ensuring compliance with HIPAA regulations and improving patient registration processes. Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Patient Registration Clerk
Beaumont Hospital, Royal Oak
11.2004 - 04.2014
Imaged and scanned patient and registration documentation into electronic patient records.
Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
Verified insurance coverage to confirm patient coverage for necessary medical services.
Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
Gathered demographic and insurance information to register patients for medical appointments.
Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Performed regular quality and validation assessments on patient data to verify accuracy.
Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
Secured confidential patient information from unauthorized access.
Studied and researched various medical terms as well as software and coding systems.
Upheld HIPAA regulations and standards for protecting patient information.
Education
Bachelor of Arts - Early Education
Eastern Michigan University
Ypsilanti, MI
05-1985
No Degree - Nursing Prerequisites
Wayne County Community College
Detroit, MI
01-1982
Certification Medical Assistant - Certification Medical Assistant
Livonia Learnimg
Livonia, MI
01-1981
Skills
Strong organization
Patient confidentiality
Insurance verification
Appointment scheduling
Accuracy and precision
Data entry proficiency
Medical terminology
Patient relations
Electronic recordkeeping
Payment collection
Strong interpersonal skills
Organizational skills
Patient registration
Billing procedures
Information management
Multi-tasking
Adaptability
HIPAA compliance
Attention to detail
Insurance and coding specialist (NCICS)
Medical documentation
Self motivation
Goal setting
Problem-solving abilities
Adaptability and flexibility
Excellent communication
Multitasking Abilities
Active listening
Professional demeanor
Problem-solving
Regulatory compliance
Multitasking
Reliability
Electronic health records
Teamwork
Interests
Cooking
I enjoy helping others and giving back to the community
I like working with my hands and fixing things
I enjoy cooking for friends and family gatherings
Passionate about balancing physical health with mental and emotional wellness
I like trying new recipes and food trends
Baking
Reading
Music
Strategy Games
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Bread Making
Environmental Conservation Projects
Environmental Stewardship
Personal Development and Self-Improvement
Timeline
Patient Registration Clerk
Beaumont Hospital, Royal Oak
11.2004 - 04.2014
Bachelor of Arts - Early Education
Eastern Michigan University
No Degree - Nursing Prerequisites
Wayne County Community College
Certification Medical Assistant - Certification Medical Assistant
Livonia Learnimg
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