Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lynda Woodrow

Grosse Pointe,MI

Summary

Dedicated Patient Registration Clerk with a proven track record at Beaumont Hospital, Royal Oak, adept in insurance verification and maintaining patient confidentiality. Excelled in streamlining electronic recordkeeping, enhancing data accuracy by 30%. Known for exceptional organizational skills and a professional demeanor, consistently ensuring compliance with HIPAA regulations and improving patient registration processes. Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Patient Registration Clerk

Beaumont Hospital, Royal Oak
11.2004 - 04.2014
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
  • Secured confidential patient information from unauthorized access.
  • Studied and researched various medical terms as well as software and coding systems.
  • Upheld HIPAA regulations and standards for protecting patient information.

Education

Bachelor of Arts - Early Education

Eastern Michigan University
Ypsilanti, MI
05-1985

No Degree - Nursing Prerequisites

Wayne County Community College
Detroit, MI
01-1982

Certification Medical Assistant - Certification Medical Assistant

Livonia Learnimg
Livonia, MI
01-1981

Skills

  • Strong organization
  • Patient confidentiality
  • Insurance verification
  • Appointment scheduling
  • Accuracy and precision
  • Data entry proficiency
  • Medical terminology
  • Patient relations
  • Electronic recordkeeping
  • Payment collection
  • Strong interpersonal skills
  • Organizational skills
  • Patient registration
  • Billing procedures
  • Information management
  • Multi-tasking
  • Adaptability
  • HIPAA compliance
  • Attention to detail
  • Insurance and coding specialist (NCICS)
  • Medical documentation
  • Self motivation
  • Goal setting
  • Problem-solving abilities
  • Adaptability and flexibility
  • Excellent communication
  • Multitasking Abilities
  • Active listening
  • Professional demeanor
  • Problem-solving
  • Regulatory compliance
  • Multitasking
  • Reliability
  • Electronic health records
  • Teamwork

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • I like working with my hands and fixing things
  • I enjoy cooking for friends and family gatherings
  • Passionate about balancing physical health with mental and emotional wellness
  • I like trying new recipes and food trends
  • Baking
  • Reading
  • Music
  • Strategy Games
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Bread Making
  • Environmental Conservation Projects
  • Environmental Stewardship
  • Personal Development and Self-Improvement

Timeline

Patient Registration Clerk

Beaumont Hospital, Royal Oak
11.2004 - 04.2014

Bachelor of Arts - Early Education

Eastern Michigan University

No Degree - Nursing Prerequisites

Wayne County Community College

Certification Medical Assistant - Certification Medical Assistant

Livonia Learnimg
Lynda Woodrow