LYNDA RAE CONSTANTINE
Saratoga Springs,NY
Summary
Dynamic Learning Manager with a proven track record at Amazon, excelling in employee training and process improvement. Spearheaded initiatives that enhanced collaboration and compliance, while fostering a culture of diversity and inclusion. Recognized for achieving significant operational efficiencies and driving team engagement through effective communication and leadership.
Overview
24
24
years of professional experience
Work History
Learning Manager
Amazon
Albany, New York
05.2025 - Current
- Coordinated cross-functional training sessions, enhancing collaboration and skill alignment across departments.
- Monitored progress of training initiatives to ensure compliance with standards, facilitating effective learning outcomes.
- Identified opportunities for process improvements, streamlining operations within Learning and Development department.
Area Manager of Operations
Amazon
Albany, New York
04.2024 - 04.2025
- Managed daily operations to enhance workflow and efficiency in fulfillment centers.
- Supervised teams to uphold safety and operational standards.
- Coordinated training programs for new employees to improve skill development.
Operations Manager-Outbound
Target Distribution Center
Amsterdam, NY
01.2023 - 04.2025
- Led team of 70 to 85 members, enhancing performance across six key factors to achieve operational goals.
- Achieved reduction in major injuries from 11 in 2022 to 2 in 2023 through enhanced safety culture initiatives.
- Increased cartons per hour from an average of 32 to 52, boosting operational efficiency.
- Improved reliability metrics, achieving over 80% performance by year-end compared to previous shifts.
ICQA Support
Target Distribution Center
Amsterdam, NY
05.2002 - 01.2023
- Established dedicated quality role within inbound to investigate and redirect missing freight, ensuring accurate inventory management.
- Implemented new quality protocols in MLP to streamline rework processes, reducing DPMO by 9%.
- Enhanced inbound quality metrics by involving ICQA TMS in behavior education, improving team accountability.
- Developed a real-time quality ticket system for immediate feedback and corrections.
Operations Manager-Inbound
Target Distribution Center
Amsterdam, NY
06.2015 - 05.2022
- In 2021 team hit Best in Class turn times and set weekly throughput records of 72k through the ARTs (automated receiving technology) on two consecutive days.
- Launched and developed Damage Defender program, surpassing yearly targets for reducing externally damaged product received by inbound team.
- Onboarded multiple new OMs, facilitating their integration into Target culture.
Operational Manager
Target Distribution Center
Amsterdam, NY
11.2011 - 06.2015
- Led team of 45 to 55 members, achieving record for consecutive days without incidents.
- Consistently ranked highest in team engagement surveys within department.
- Joined engineering and facilities team, enhancing employee engagement and morale.
- Collaborated with new leader in miniload and packing to integrate into target culture and improve team engagement.
Education
Diversity and Inclusion Certificate -
Cornell Unversity
03-2026
BA - Psychology
Marist College
Poughkeepsie, NY01-2003
Skills
- Employee training
- Project management
- Change management
- Process improvement
- Team building
- Diversity and inclusion
- Effective communication
Projects
Onboarding Academy: Enhancing current training structures for new leaders by developing on site operational trainers and mentors while also building a database of trainers to support sites outside of their home site.
Accomplishments
Recognized for cross departmental partnerships, specifically with HR and Safety.
Timeline
Learning Manager
Amazon
05.2025 - Current
Area Manager of Operations
Amazon
04.2024 - 04.2025
Operations Manager-Outbound
Target Distribution Center
01.2023 - 04.2025
Operations Manager-Inbound
Target Distribution Center
06.2015 - 05.2022
Operational Manager
Target Distribution Center
11.2011 - 06.2015
ICQA Support
Target Distribution Center
05.2002 - 01.2023
Diversity and Inclusion Certificate -
Cornell Unversity
BA - Psychology
Marist College