Lyndell Bright
Hartsville,SC
Summary
Reliable Specialist with 3 years of customer service experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.
Overview
17
17
years of professional experience
Work History
Pro Services Specialist
Lowes
Hartsville, SC
02.2019 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
Quality Control Inspector
RBC Bearings
Hartsville, SC
01.2007 - 10.2019
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
Machine Operator
ManpowerGroup
Hartsville, SC
11.2006 - 01.2007
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Truck Driver
M.A Deese Trucking
Pageland, SC
11.2006 - 01.2007
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Education
No Degree - Telecommunications
Johnson C Smith University
Charlotte, NCCDL -
Truck Driver School
Richburg, SC03.2006
High School Diploma -
Hartsville High School
Hartsville, SC06.1987
Skills
- Flexible and Adaptable
- Excellent Communication
- Analytical and Critical Thinking
- PPE Compliance
- Planning and Coordination
- Decision-Making
- Good Telephone Etiquette
- Dependable and Responsible
- Attention to Detail
- Teamwork and Collaboration
- Customer assistance
- Materials distribution
Timeline
Pro Services Specialist
Lowes
02.2019 - Current
Quality Control Inspector
RBC Bearings
01.2007 - 10.2019
Machine Operator
ManpowerGroup
11.2006 - 01.2007
Truck Driver
M.A Deese Trucking
11.2006 - 01.2007
No Degree - Telecommunications
Johnson C Smith University
CDL -
Truck Driver School
High School Diploma -
Hartsville High School
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