Lyndia Swink
Marine Corps Base Camp Lejeune,NC
Summary
Ambitious, career-focused employee looking to continue my education to maximize my experience and skills in the workforce. Provides excellent technical abilities and management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Systems Administrator
United States Marine Corps
Jacksonville, NC
12.2020 - Current
- Provide services for customers seeking technical assistance such as troubleshooting hardware and software support on Windows platforms.
- Experienced in using Active Directory for users, groups, and computer management.
- Maintained audit trail and statistical records of problems and conditions reported by client.
- Supervised and directed workers engaged in installation of data communication equipment and software.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Served as first point of contact for incoming technical service calls and emails.
Crew Trainer
McDonald's
Anderson, IN
02.2017 - 11.2020
- Cleaned and managed food preparation areas, cooking surfaces, and utensils.
- Cooked and delivered batches of food, displaying effective interpersonal and people skills.
- Coached crew members on strategies to enhance performance and improve customer relations.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained new employees to perform duties.
- Resolved problems or concerns to satisfaction of involved parties.
- Provided guidance to crew members during peak hours to maximize productivity and efficiency.
Education
High School Diploma -
Anderson High School
Anderson, IN06.2020
Skills
- CompTIA A Certified
- CompTIA Sec Certified
- Hardware Diagnostics
- Customer Service
- Technical Support
- Systems Analysis
- Application Support
- User Support
- Software Installation
- Issue Troubleshooting
- Microsoft Outlook
- Account Management
- Hardware Upgrades
- Technical Troubleshooting
- Analytical Thinking
- Active Directory Knowledge
Certification
- CompTIA A+ Certified
- CompTIA Sec+ Certified
- Basic Communications Certified
References
christophe.a.sanchez@usmc.mil
robert.ostrander@usmc.mil
kamarius.simmons@usmc.mil
Jamalalkattan@gmail.com
Timeline
Data Systems Administrator
United States Marine Corps
12.2020 - Current
Crew Trainer
McDonald's
02.2017 - 11.2020
High School Diploma -
Anderson High School