Oziel Molina
Edinburg,TX
Summary
Knowledgeable Network Technician, I am well-versed in upgrading software and hardware while continuously monitoring network performance. With a strong background in implementing cybersecurity products, including firewalls, antivirus software, and intrusion prevention systems, I am passionate about keeping networks secure and protected from potential threats. I bring enthusiasm and dedication to every project I undertake, and I am committed to maintaining network operations at peak performance to support business objectives.
Overview
7
7
years of professional experience
Work History
Data Systems Administrator
United States Marine Corps
11.2018 - Current
- Active directory administration, DNS management, CLI usage, performance monitoring, client/server configuration, and troubleshooting of hardware and software issues.
- Managed voice and video services, storage administration, virtualization, and collaborative tools to ensure seamless network operations.
- Introduced new management tools to create and manage a virtual server computing environment.
- Installed, operated, and maintained LANs and WANs to enable command and control, which involved routing/switching configuration, premise wiring, and installation of network components.
- Established technical control sites and conducted fault analysis, circuit testing, and end-to-end troubleshooting to maintain optimal network performance.
- Maintained accurate records on activation/deactivation of communications links and maintenance actions performed.
- Utilized advanced networking technologies such as VPN, IPSEC, subnetting, traffic monitoring, and cybersecurity to ensure secure and efficient network operations.
- Monitored network traffic and implemented Quality of Service (QoS) measures to maintain adequate bandwidth utilization and support communication networks and data services.
Computer Technician
American Eagle Outfitters
05.2017 - 10.2018
- Troubleshooted technical hardware and/or software issues using various diagnostic techniques as a network technician.
- Tested, installed, and configured motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Provided timely and accurate information on IT products or services, and maintained technical documentation and service catalog on installation of software and configuration of hardware.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Recovered critical information from data backups to restore functionality for users.
- Developed a broad range of technical skills, including hardware and software installation, troubleshooting, and data recovery.
- Utilized these technical skills to provide excellent service and support to end-users.
- Contributed to the success of the organization by ensuring that technical issues were resolved quickly and efficiently.
- Demonstrated a strong work ethic and a commitment to excellence in all job duties as a network technician.
Computer/Facilities Maintenance Technician
Pizza Hut
05.2016 - 08.2018
- Provided technical assistance to Store employees and remote sites for both hardware and software issues. coordinated the ordering, receiving, inventory, assembly, integration, check-out, delivery, and installation of personal computer hardware and software.
- Monitored and manipulated computer setup options for routine computer operations and maintained an accurate inventory of all computer software and hardware, including peripherals. This involved installing and de-installing systems and maintaining accurate software licensing and information.
- In collaboration with the Repository Administrator, I coordinated software and hardware inventory for the Store. Also coordinated orders for needed computer equipment, ensuring that all equipment was ordered by purchase orders and verifying delivery dates. If there were any issues with the equipment delivery or quality, contacted vendors to resolve the issues and/or coordinated the delivery schedule and destination of computer hardware and software.
- verified hardware and software shipments against Store purchase orders and inspected the equipment upon arrival. assembled hardware and/or software components and performed hardware/software integration to provide a stand-alone computer system, ensuring that it operated properly as designed.
- configured and installed PCs and related software and set up and configured network connections to file servers, application servers, and the Internet. coordinated deliveries and installation of equipment to user installations, performed tests to ensure the system was operating correctly, de-installed equipment, and provided replacement systems as required.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Westerns Governors University
Millcreek, UT12.2023
Skills
- Active - DOD Secret Clearance,
- CompTIA A/Network Certification
- Bilingual WAN/LAN/VPN, Help Desk Support, ServiceNow/Ticketing Support
- Active Directory, Network Support, Microsoft Windows, Software and OS deployment
- Remote Access Software, Firewalls and Security, DNS, IoT, Virtualization and Automation
- System Administration, File/Network Server,Disaster Recovery Operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Data Systems Administrator
United States Marine Corps
11.2018 - Current
Computer Technician
American Eagle Outfitters
05.2017 - 10.2018
Computer/Facilities Maintenance Technician
Pizza Hut
05.2016 - 08.2018
Bachelor of Science - Cybersecurity and Information Assurance
Westerns Governors University
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