LYNDSAY KANCHER
Management & Service Industry Professional
Summary
Experienced project manager with 15 years of leadership, organization, and operational ability, complemented by a deep understanding of bar and restaurant business acumen and ethics. Highly skilled in managing complex projects, coordinating teams, and ensuring efficiency while excelling in hospitality, customer service, and beverage program execution. Adept at staff training, inventory management, and fostering customer loyalty through exceptional service and product knowledge. Seeking a management role where I can use my combined expertise in operations and hospitality to drive business success.
Overview
16
16
years of professional experience
Work History
Project Manager
Atlas Digital/Pilotware
07.2009 - 01.2025
- Led a team of over 50 transcribers and 10 loggers in reality TV and documentary post-production
- Imported all media and converted all files to work within our Pilotware application interface
- Scheduled, assigned, researched, and proofread all work, ensuring timely and accurate project completion
- Interfaced with over 30 clients about acquisitions, projects, standardization, and delivery
- Delivered all completed work while maintaining a high standard of confidentiality and discretion
- Fostered long-term loyalty and demonstrated exceptional performance over a 15+-year tenure until the department's closure
Lead Bartender
Hi-Wire Brewing
08.2023 - 12.2024
- Served and recommended a rotating selection of 21 craft beers, providing in-depth knowledge of flavors and profiles
- Ensured seamless inventory management and visual appeal of merchandise
- Managed all food preparation and service
- Top-Seller of To-Go Beer through excellent friendly customer engagement
- Performed tap maintenance, beer line cleaning, and draft system organization
- Performed opening and closing procedures
Bartender & Tour Guide
The Black Abbey
11.2023 - 06.2024
- Researched, scripted, and led 45-minute brewery tours covering the company's history and beer making process
- Conducted guided tastings with sensory exploration using hops and grains
- Maintained inventory and ensured merchandising was visually appealing
- Provided expert beer recommendations and engaged regulars in meaningful interactions
Bartender
Craft Brewed
11.2023 - 06.2024
- Managed bar service for 32 rotating taps, offering expert beer pairing recommendations
- Developed creative events to boost customer engagement and increase revenue
- Maintained high standards for sanitation, organization, and product presentation
- Performed opening and closing procedures, including cash handling and sales tracking
Co-Creator/Host/Writer/Producer
The Conquistadors Show Podcast
03.2011 - 11.2013
- Co-created and wrote original sketches for the podcast
- Performed vocal acting for various sketches
- Developed and researched engaging topic ideas
- Hosted, produced, edited, and published podcasts
- Ensured the podcast's success through multifaceted involvement in content creation and production
Education
Bachelor of Arts - Film and Media Arts
Temple University
Philadelphia, PASkills
Program and Project Management
Staff Training & Team Leadership
Customer Service & Satisfaction
Bar & Restaurant Operations
Inventory Management
Food Safety & Sanitation
Event Planning & Execution
POS System Proficiency
Strong Organizational & Multitasking Skills
Sales & Merchandising
Extensive Knowledge of Local Breweries, Distilleries, Bars, & Restaurants
Conflict Resolution
Opening and Closing Procedures
Cash Handling & Financial Reporting
TABC Licensed
Budgeting & Scheduling
Cross-Functional Team Coordination
Strategic Planning & Execution
Problem Solving & Innovation
Confidentiality & Professional
Social Media Marketing
Timeline
Bartender & Tour Guide
The Black Abbey
11.2023 - 06.2024
Bartender
Craft Brewed
11.2023 - 06.2024
Lead Bartender
Hi-Wire Brewing
08.2023 - 12.2024
Co-Creator/Host/Writer/Producer
The Conquistadors Show Podcast
03.2011 - 11.2013
Project Manager
Atlas Digital/Pilotware
07.2009 - 01.2025
Bachelor of Arts - Film and Media Arts
Temple University