Summary
Overview
Work History
Education
Skills
Timeline
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LYNDSAY KANCHER

Management & Service Industry Professional

Summary

Experienced project manager with 15 years of leadership, organization, and operational ability, complemented by a deep understanding of bar and restaurant business acumen and ethics. Highly skilled in managing complex projects, coordinating teams, and ensuring efficiency while excelling in hospitality, customer service, and beverage program execution. Adept at staff training, inventory management, and fostering customer loyalty through exceptional service and product knowledge. Seeking a management role where I can use my combined expertise in operations and hospitality to drive business success.

Overview

16
16
years of professional experience

Work History

Project Manager

Atlas Digital/Pilotware
07.2009 - 01.2025
  • Led a team of over 50 transcribers and 10 loggers in reality TV and documentary post-production
  • Imported all media and converted all files to work within our Pilotware application interface
  • Scheduled, assigned, researched, and proofread all work, ensuring timely and accurate project completion
  • Interfaced with over 30 clients about acquisitions, projects, standardization, and delivery
  • Delivered all completed work while maintaining a high standard of confidentiality and discretion
  • Fostered long-term loyalty and demonstrated exceptional performance over a 15+-year tenure until the department's closure

Lead Bartender

Hi-Wire Brewing
08.2023 - 12.2024
  • Served and recommended a rotating selection of 21 craft beers, providing in-depth knowledge of flavors and profiles
  • Ensured seamless inventory management and visual appeal of merchandise
  • Managed all food preparation and service
  • Top-Seller of To-Go Beer through excellent friendly customer engagement
  • Performed tap maintenance, beer line cleaning, and draft system organization
  • Performed opening and closing procedures

Bartender & Tour Guide

The Black Abbey
11.2023 - 06.2024
  • Researched, scripted, and led 45-minute brewery tours covering the company's history and beer making process
  • Conducted guided tastings with sensory exploration using hops and grains
  • Maintained inventory and ensured merchandising was visually appealing
  • Provided expert beer recommendations and engaged regulars in meaningful interactions

Bartender

Craft Brewed
11.2023 - 06.2024
  • Managed bar service for 32 rotating taps, offering expert beer pairing recommendations
  • Developed creative events to boost customer engagement and increase revenue
  • Maintained high standards for sanitation, organization, and product presentation
  • Performed opening and closing procedures, including cash handling and sales tracking

Co-Creator/Host/Writer/Producer

The Conquistadors Show Podcast
03.2011 - 11.2013
  • Co-created and wrote original sketches for the podcast
  • Performed vocal acting for various sketches
  • Developed and researched engaging topic ideas
  • Hosted, produced, edited, and published podcasts
  • Ensured the podcast's success through multifaceted involvement in content creation and production

Education

Bachelor of Arts - Film and Media Arts

Temple University
Philadelphia, PA

Skills

Program and Project Management

Timeline

Bartender & Tour Guide

The Black Abbey
11.2023 - 06.2024

Bartender

Craft Brewed
11.2023 - 06.2024

Lead Bartender

Hi-Wire Brewing
08.2023 - 12.2024

Co-Creator/Host/Writer/Producer

The Conquistadors Show Podcast
03.2011 - 11.2013

Project Manager

Atlas Digital/Pilotware
07.2009 - 01.2025

Bachelor of Arts - Film and Media Arts

Temple University

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LYNDSAY KANCHERManagement & Service Industry Professional