Lyndsay Sylvester
57032,SD
Summary
Dedicated Patient Care Technician with extensive experience at Avera, excelling in patient monitoring and effective communication. Proven ability to provide compassionate care while ensuring compliance with infection control procedures. Recognized for enhancing patient satisfaction through attentive support and meticulous documentation of vital signs, contributing to improved health outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Avera NICU
Sioux Falls, South Dakota
08.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with daily patient care tasks and hygiene routines.
- Prepared and maintained medical equipment for procedures.
- Documented patient information accurately in electronic health records.
- Collaborated with multidisciplinary teams to support patient needs.
- Maintained a clean and safe environment for patients and staff.
- Responded promptly to patient call lights and requests for assistance.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Certified Nursing Assistant/ med aide
Trail ridge
Sioux Falls, South Dakota
10.2020 - Current
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored patient vital signs and reported changes to nursing staff.
- Supported nursing team in administering medications and treatments as directed.
- Documented patient care details accurately in electronic health records systems.
- Communicated effectively with patients and families to provide emotional support.
- Maintained a clean and safe environment for patients within the facility.
- Collaborated with healthcare professionals to coordinate patient care plans.
- Trained new staff on patient care protocols and safety procedures.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Distributed drinking water and nourishment to residents.
- Responded quickly to emergency situations involving sudden illness or injury.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Cleaned and sanitized patient rooms according to established protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Participated in educational programs related to nursing assistant skills development.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Administered medications as directed by registered nurse or physician.
CNA/CMA
Interim Healthcare
Sioux falls, SD
05.2020 - 10.2023
- Provided compassionate care to patients in home health settings.
- Assisted with daily living activities, including bathing and dressing.
- Monitored vital signs and reported changes to nursing staff.
- Educated families on patient care techniques and safety measures.
- Documented patient progress and care provided in electronic records.
- Collaborated with healthcare teams to create personalized care plans.
- Ensured clean and safe environments for patients through regular housekeeping.
- Supported mobility by assisting patients with walking and transferring safely.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
- Facilitated communication between patients, family members, and healthcare professionals.
Patient Care Technician
Avera Cardio floor
Sioux Falls, South Dakota
09.2021 - 08.2023
- Monitored vital signs and reported changes to nursing staff.
- Assisted with daily patient care tasks and hygiene routines.
- Prepared and maintained medical equipment for procedures.
- Collaborated with multidisciplinary teams to support patient needs.
- Documented patient information accurately in electronic health records.
- Educated families on care plans and provided emotional support.
- Maintained a clean and safe environment for patients and staff.
- Responded promptly to patient call lights and requests for assistance.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Helped create a safe environment by following infection control policies.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Restocked unit frequently with necessary medical supplies.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Turned and repositioned bedridden patients to prevent bedsores.
CNA/CMA
Avera
Yankton, South Dakota
05.2019 - 05.2021
- Provided compassionate care to patients in home health settings.
- Assisted with daily living activities, including bathing and dressing.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient progress and care provided in electronic records.
- Educated families on patient care techniques and safety measures.
- Collaborated with healthcare teams to create personalized care plans.
- Ensured clean and safe environments for patients through regular housekeeping.
- Supported mobility by assisting patients with walking and transferring safely.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
CNA/Med aide
Avera
Yankton, South Dakota
05.2018 - 08.2018
- Provided compassionate patient care and support in daily activities.
- Assisted nursing staff with medical procedures and documentation tasks.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and safety of patient living areas and equipment.
- Collaborated with interdisciplinary teams to ensure comprehensive care plans.
- Educated patients and families on health management practices and resources.
- Administered medications as directed by nursing staff, ensuring compliance.
- Documented patient interactions accurately in electronic health record systems.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Education
High School Diploma -
Yankton High
Yankton, SDSkills
- Patient monitoring
- Vital signs assessment
- Effective communication
- Attention to detail
- Emotional support provision
- Infection control procedures
- Medication administration
- Corrective action planning
- Vital signs monitoring
- Blood glucose monitoring
- CPR certification
- Compassionate care
- Active listening
- Patient positioning
Certification
- CNA- A044343 issued date 02/2017
- Med aide- M007416 issued date 07/2018
References
- Haeli Stadlman RN- 605-212-5488 haeli19922@gmail.com
- Amy Dagbovie- 605-254-4015
- Brandy Davis- 605-212-9759
Timeline
Patient Care Technician
Avera NICU
08.2023 - Current
Patient Care Technician
Avera Cardio floor
09.2021 - 08.2023
Certified Nursing Assistant/ med aide
Trail ridge
10.2020 - Current
CNA/CMA
Interim Healthcare
05.2020 - 10.2023
CNA/CMA
Avera
05.2019 - 05.2021
CNA/Med aide
Avera
05.2018 - 08.2018
High School Diploma -
Yankton High