Lyndsey Brown
Decatur,IL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Energetic Supervisor consistently controls expenses to deliver projects within budget and by set deadline. Committed professional with demonstrated abilities in reducing operating costs and maximizing productivity. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
14
14
years of professional experience
Work History
Supervisor
Ice Cream Specialties/Prairie Farms
Decatur, IL
09.2020 - 02.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Provided supportive link between external customers and internal operations.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Performed annual evaluations and reviews for large staff of employees.
- Tracked and prepared quarterly reports of sales goals to management.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
- Built, managed and coached insourced and outsourced teams.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Audited and documented processes and procedures for new accounts department.
- Streamlined operations of multiple lines of business within organization.
Team Lead/ Production Worker
Prairie Farms
Decatur, IL
01.2016 - 09.2020
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Monitored workers on site during production activities for safety procedures compliance.
- Kept records of equipment, budgets, deliveries and supplies and made paperwork available to management for evaluation.
- Updated production metrics and facilitate regular team communication.
- Evaluated manufacturing equipment .
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Inspected products and machines to maintain quality and efficiency.
- Assembled Production set-ups and products according to changing daily work orders and specific customer needs.
- Performed general equipment maintenance and repair to minimize downtime.
- Monitored employee actions for adherence to safety procedures.
- Prepared reports and technical documentation of day-to-day production processes.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
- Oversaw logistics and inventory management for storeroom.
- Reviewed production schedules and streamlined processes.
- Implemented updated operating procedures for Mix room machine and adjusted use to increase productivity and longevity.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date
- Coached team members in techniques necessary to complete job tasks
- Worked different stations to provide optimal coverage and meet production goals
Welder
Competent And Confident
Decatur, IL
08.2008 - 09.2016
- Welded in flat, horizontal, vertical and overhead positions.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
- Prepared welding equipment to perform advanced welding work.
- Chipped off excess weld, slag and spatter using hand tools.
- Minimized warping using good fitting, burning and welding techniques.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc and shielded metal arc equipment.
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Used MIG gun arc to melt and deposit metal from electrode to workpieces.
- Maintained correct arc length and movement speed to form specified fusion depth and bead.
- Salvaged and rebuilt parts to achieve cost savings and reduce waste.
- Managed repair and maintenance schedule to organize shop and maintain equipment.
- Assembled structural forms such as boiler parts and pressure vessels.
- Conducted special welds with extremely low tolerances for industrial operations.
- Operated robotic cells machinery.
- Observed hydrostatic and dimension tolerance tests to evaluate weld quality and conformance to specifications.
Education
Associate of Applied Science - Nursing
Richland Community College
Decatur, IL10Hour OSHA Training -
Richland Community College
Decatur, IL03.2022
Journeyman Welder - Welding Technology
Midwest Technical Institute
Springfield, IL08.2008
GED -
Macon County Piatt Reginal Office
Decatur, IL09.2000
Skills
- Priority management
- Training and mentoring
- Strategic planning
- Financial Management
- Business administration
- Business planning
- Inventory oversight
- Staff Management
- Office , wordspread, and Microsoft experience with SOP and Inventory software
- Operations management
- Team Building
Timeline
Supervisor
Ice Cream Specialties/Prairie Farms
09.2020 - 02.2022
Team Lead/ Production Worker
Prairie Farms
01.2016 - 09.2020
Welder
Competent And Confident
08.2008 - 09.2016
Associate of Applied Science - Nursing
Richland Community College
10Hour OSHA Training -
Richland Community College
Journeyman Welder - Welding Technology
Midwest Technical Institute
GED -
Macon County Piatt Reginal Office
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