Lyndsey Klingman Solano
Springville,UT
Summary
Working in student services is my next desired career plan. I have exceptional interpersonal skills, administrative skills, a very strong work ethic, and am very adaptable. This position will incorporate my current skills, abilities, and experience.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Datawise
South Jordan, UT
08.2008 - Current
- Collaborate with manager to accomplish daily tasks.
- Plan and prepare work schedules, delegating tasks for our 15-member team.
- Communicate effectively with manager and team members to complete deliverables for clients.
- Implement training processes for newly hired employees, and provide ongoing feedback to improve their performance.
- Utilize knowledge of the computer systems and programs used by the company.
- Create organized files for client to review their data.
- Prepare invoice documents to accurately track work flow.
Barista
Peace on Earth Coffee
Provo, UT
08.2021 - 03.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Engaged customers in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Calmly managed rush of customers with efficient, levelheaded customer service.
- Effectively multitasked during high volume periods and special events.
Waitress
Prestwich Farms
Spanish Fork, UT
08.2004 - 07.2008
- Greeted customers, answered questions and recommended specials.
- Communicated and worked with other servers and kitchen staff frequently.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
Education
Bachelor of Science - Anthropology
Utah Valley University
Orem, UT05.2008
Skills
- Computer skills including Microsoft suite for
office use, spread sheet platforms and
computer terminals Familiar with UVU
registration platform (as a student) - Ability to work on administrative duties independently with little
supervision, completing anticipated tasks - Problem solving, through interpersonal and
communication skills - Active listener, able to interpret and anticipate company and employee needs
- Ability to collaborate with others, especially in a team environment
- Planning abilities, to achieve desired outcome
- Time management, work effectively under
pressure, multitasking when needed - Friendly, positive attitude, with a particular
sensitivity to diverse groups, personalities,
and cultures - People management including personal and
professional development with a specific
individualized task plan for employees - Employee training and development including
goal driven improvement plan Monitor
employee’s adherence to company policies and procedures
Additional Information
Tearsa Soto
Tearsa@datawise.org
801-915-6917
Shayna Gifford
Shaynatroyygifford@gmail.com
801-874-0702
Jan Klingman
Klingmanjan@gmail.com
801-319-1336
Timeline
Barista
Peace on Earth Coffee
08.2021 - 03.2023
Assistant Manager
Datawise
08.2008 - Current
Waitress
Prestwich Farms
08.2004 - 07.2008
Bachelor of Science - Anthropology
Utah Valley University