Lyndsey Mitchell
Trenton,MI
Summary
Enthusiastic and personable customer service professional with over 5 years of diverse experience, including significant roles in public service assistance, delivery, and volunteer work. A proven track record of fostering positive relationships and enhancing customer experiences, backed by a strong foundation in team collaboration and leadership from competitive cheerleading, where I contributed to winning two state championships. Passionate about maintaining the safety and comfort of others and eager to bring my skills in teamwork, communication, and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Waitress
Flight Club
Inkster, MI
01.2023 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
Delivery Driver
Hungry Howie's
Flat Rock, MI
07.2022 - 01.2023
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Hostess
Bierhaven
Woodhaven, MI
07.2021 - 07.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
Passenger Service Assistant
Prospect Airport Services
Romulus, MI
05.2019 - 07.2021
- Greeted passengers and provided assistance with check-in procedures.
- Assisted passengers in obtaining boarding passes, seat assignments, and baggage tags.
- Answered customer inquiries regarding flight information and airport services.
- Provided wheelchair assistance to disabled passengers as needed.
Education
High School Diploma -
Oscar A. Carlson High School
Rockwood, MI06-2021
Skills
- Customer service
- Communication skills
- Team collaboration
- Complex problem-solving
- Strong multitasking
- Leadership Skills
- Adaptability
- Complaint resolution
Affiliations
- Volunteer at Detroit Dog Rescue
Timeline
Waitress
Flight Club
01.2023 - Current
Delivery Driver
Hungry Howie's
07.2022 - 01.2023
Hostess
Bierhaven
07.2021 - 07.2022
Passenger Service Assistant
Prospect Airport Services
05.2019 - 07.2021
High School Diploma -
Oscar A. Carlson High School