Lyndsey Schlabach
Columbia,KY
Summary
Dynamic Certified Pharmacy Technician with extensive experience at North Century Pharmacy, excelling in medication dispensing and patient counseling. Proven ability to optimize workflows and resolve complex billing issues, enhancing customer satisfaction. Skilled in inventory management and data entry, ensuring compliance with safety standards while maintaining a high level of attention to detail.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Certified Pharmacy Technician
North Century Pharmacy
Columbia
06.2019 - Current
- Prepared and dispensed prescription medications accurately and efficiently.
- Assisted pharmacists in verifying medication orders for compliance with safety standards.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Educated patients on proper medication usage and potential side effects.
- Maintained a clean and organized workspace to support efficient pharmacy operations.
- Participated in training new pharmacy technicians on operational procedures and software systems.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained drug inventory levels by ordering necessary medications and supplies.
Certified Pharmacy Technician
Walmart Pharmacy
Columbia
05.2005 - 06.2019
Education
High School Diploma -
Adair County High School
Columbia, KySkills
Data entry
Attention to detail
Problem-solving skills
Customer service
Insurance billing
Medication dispensing
Pharmaceutical calculations
Workflow optimization
Prescription interpretation
Inventory management
Patient counseling
Record keeping
Pharmacy operations
Certification
CPhT and CPR certified.
Timeline
Certified Pharmacy Technician
North Century Pharmacy
06.2019 - Current
Certified Pharmacy Technician
Walmart Pharmacy
05.2005 - 06.2019
High School Diploma -
Adair County High School