Lyndsi Creviston
Bluffdale,UT
Summary
Results-oriented sales worker who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Sales Support
Movate/Sony
07.2022 - 11.2023
- Developed solutions to sales challenges and maximized business opportunities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to appropriate departments.
- Kept high average of performance evaluations.
- Applied knowledge of electronics products to educate prospects and customers.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Staffing Coordinator
Ascend Staffing
01.2021 - 06.2022
- Manage applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Create qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
- Perform urinalysis and saliva testing to discourage illegal drugs use for clients.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Complete human resource operational requirements by scheduling and assigning employees.
Credit Repair Specialist
Progrexion
06.2020 - 01.2021
- Made decisions and recommendations about credit repair packages provided by paralegals at Lexington Lawfirm.
- Complied with internal controls and government regulations.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Workforce Real Time Analyst
Clearlink
09.2017 - 05.2019
- Worked alongside leadership to develop strategic and tactical plans to meet different requirements.
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Optimized schedules, forecasts and other tools to present to management.
- Created training materials for new employees to provide information about attendance guidelines.
- Managed real-time inbound call traffic across multiple contact center locations.
- Performed ad hoc reporting and analysis.
- Managed overtime, shift swaps, breaks and PTO requests.
Home Service Specialist
Clearlink
11.2014 - 09.2017
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
- Performed work in compliance with established regulations, policies and standard operating procedures.
- Developed and maintained working knowledge of products and services to deliver timely, accurate information.
- Top performer, set and met goals daily. Creative in "thinking outside the box" and going above and beyond for the customer.
Education
CNA - Nursing Assistant
Davis Applied Technology College
Clearfield, UT2008
High School Diploma -
Provo High School
Provo, UT06.2007
Skills
- Conflict resolution
- Employee Recruitment
- Data Collection & Research
- Resolving issues
- Analyzing patterns
- Dependable and Responsible
- Problem-Solving
- Written Communication
- MS Office
- N I C E
- WORD
- ZENOPLE
- EXCEL
- Flexible and Adaptable
- Client relations
- Direct Sales
- Appointment Scheduling
Timeline
Sales Support
Movate/Sony
07.2022 - 11.2023
Staffing Coordinator
Ascend Staffing
01.2021 - 06.2022
Credit Repair Specialist
Progrexion
06.2020 - 01.2021
Workforce Real Time Analyst
Clearlink
09.2017 - 05.2019
Home Service Specialist
Clearlink
11.2014 - 09.2017
CNA - Nursing Assistant
Davis Applied Technology College
High School Diploma -
Provo High School
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