Lyndsie Watts
Omaha,NE
Summary
Reliable with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance. Highly organized with dedication to promoting productivity. Highly familiar with professional shipment processes with two years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiast with over five years of customer service experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Radical Minds
07.2023 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
Registered Behavior Technician
Above And Beyond Therapy
01.2023 - 07.2023
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Facilitated one on one sessions to teach clients positive coping strategies.
- Learned specialized behavior approaches to implement behavioral strategies.
- Facilitated family meetings to discuss client progress and behavior plans.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Supported client using principles of applied behavior analysis.
Medicare Set Aside Specialist
Applied Underwriters
05.2022 - 01.2023
- Ensured all incoming claims are reviewed and set up appropriately.
- Sorted medical records by date ensuring all records necessary are accounted for.
- Set up incoming referrals in an easy to access display
- Kept all records neat and organized.
- Maintained up-to-date price lists to accurately calculate costs per patient.
- Ensured invoices were completed and sent in a timely manner.
- Recorded meeting minutes for monthly meetings.
Consumer Banker
Bremer Bank
01.2022 - 03.2022
- Ensured customer satisfaction is met.
- Handled customers cash with integrity and ensure all aspects are accounted for.
- Maintaindecleanliness and professionalism of establishment.
- Maintained friendly and professional customer interactions.
- Calculated fees due, interest and change for customer transactions.
Certified Nursing Assistant
Restore Services Inc
08.2021 - 01.2022
- Assisted intellectually and developmentally delayed individuals with activities of daily life.
- Preserved the quality of life for said individuals.
- Prepared individuals to enter the community for work, personal, and medical reasons.
- Scheduled individuals for various medical and person needs.
- Kept record of all individuals schedule's in a Microsoft Office Template.
- Printed scheduled appointments daily.
- Ensured health insurance and HIPPAA forms were completed in full.
- Answered phone calls and answered questions from potential residents.
Certified Medication Aide
Elmcroft | Eclipse Senior Living
06.2021 - 08.2021
- Maintained a positive attitude in high-stress work environments.
- Administered medication to residents.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Reviewed and verified all physician orders to maintain accuracy of medication provided.
Certified Nursing Assistant
Minot Health And Rehab
01.2021 - 06.2021
- Assisted the elderly population to meet their daily wants and needs.
- Navigated the computer systems to ensure completed tasks are accurately recorded.
- Compassionately supported residents with everyday emotional needs.
- Navigated through the Covid-19 epidemic and enforce strict masks and social distancing rules to ensure the safety of both coworkers and residents.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Delivered high-quality care to 20 patients in hospital facility.
- Ensured all physician orders were correctly administered.
- Documented complaints and reports to management team.
- Gathered necessary medical information for incoming patients to ease their transition.
Certified Nursing Assistant
Trinity Nursing Home
08.2020 - 01.2021
- Aided residents with activities of daily living.
- Ensured all emotional and physical needs are met for every resident.
- Accurately and swiftly documented completed work to.
- Maintained and enforced strict new and past Covid-19 polices to ensure the health and safety for every employee and resident.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Printed daily appointment schedules.
- Reviewed all physician orders to ensure patients were being properly cared for.
- Gathered all information required for incoming patients to ease their transition.
- Recorded all complaints and reported to the proper employee.
Supervisor
HomeGoods
10.2019 - 10.2020
- Supervised 15-30 employees while maintaining strict policies and procedures.
- Ensured accurate funds remain in the registers through the entirety of the day.
- Swiftly and successfully resolved conflict with new and returning guests.
- Maintained considerable guest experience resulting in customer satisfaction 100% of the time.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Recorded complaints and reported them to management as necessary.
Education
Bachelor of Science - Criminal Justice
Minot State University
Minot, ND12.2024
Bachelor of Arts - Psychology
Minot State University
Minot, ND12.2024
Skills
- Administrative Assistant
- Customer Service
- Management & Leadership
- Corporate Planning Support
- Account Information Maintenance
- Process Improvement Initiatives
- Prepare Documents
- Microsoft Office
- Invoice and Manifest Review
- Product and Materials Sorting
- Behavior Treatment Plans
- Documentation Skills
- Social Skill Development
Accomplishments
- Supervised team of 15 staff members.
- Assisted management with the training of five new staff members.
- Collaborated with team of ten in the development of claims.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Nursing Assistant, - August 2020 to August 2022
- Basic Life Support (BLS) - January 2021 to January 2023
- Certified Medication Aide - August 2021 to August 2023
- RBT - Registered Behavior Technician - January 2023 to Current
Timeline
Registered Behavior Technician
Radical Minds
07.2023 - Current
Registered Behavior Technician
Above And Beyond Therapy
01.2023 - 07.2023
Medicare Set Aside Specialist
Applied Underwriters
05.2022 - 01.2023
Consumer Banker
Bremer Bank
01.2022 - 03.2022
Certified Nursing Assistant
Restore Services Inc
08.2021 - 01.2022
Certified Medication Aide
Elmcroft | Eclipse Senior Living
06.2021 - 08.2021
Certified Nursing Assistant
Minot Health And Rehab
01.2021 - 06.2021
Certified Nursing Assistant
Trinity Nursing Home
08.2020 - 01.2021
Supervisor
HomeGoods
10.2019 - 10.2020
Bachelor of Science - Criminal Justice
Minot State University
Bachelor of Arts - Psychology
Minot State University