Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Assistant Property Manager
Wabash Crossing (East Lake Management)
Decatur, Illinois
09.2022 - Current
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Teacher
Springfield Urban League Early Headstart
Springfield, Illinois
08.2020 - 09.2022
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Teacher's Assistant
Robertson Charter Preschool
Decatur, Illinois
01.2018 - 11.2019
Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Teacher's Assistant/ Teacher
Anna Waters Headstart
Decatur, Illinois
08.2017 - 12.2017
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Teacher's Assistant
Sangamon Valley High School
Niantic, Illinois
08.2016 - 01.2017
Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
Teacher's Assistant
Anna Water's Headstart
Decatur, Illinois
08.2015 - 08.2016
Recorded data on students' IEP objectives for use in monitoring and adjusting programs.
Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
Teacher
Baby Talk Early Headstart
Decatur, Illinois
08.2012 - 05.2014
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.